Dubai, United Arab Emirates
Positive section of review
The staff! Every staff member we interacted with were amazing. A special mention to Earl from the lounge who made sure our every need was attended to. Babita, who greeted us made us feel like we were the only guests there. She even organised some special treats for a very special occasion. The spa area was so tranquil and relaxing and we found ourselves spending a good amount of time in there. The lounge access is definitely worth every cent. The Tori Tori restaurant was beautiful and the food was amazing. Everything was fantastic!
Negative section of review
The food in the Zabeel Social was not great. The steak that I ordered was very overcooked and tasteless. The cost to buy a bottle of water in any of the restaurants and the cost of soft drinks on the beach were very expensive.
Dubai, United Arab Emirates
Positive section of review
First this is the First hotel to make check in 2:30 and i reach 2:25 to find one lady in the respcion called Neelam keep shouting for visitors to wait to make the process for check in ... no staff work for that no queue... no system...i reach my room after waiting 30 min ...
Negative section of review
the hotel with poor services
Ras al Khaimah, United Arab Emirates
Positive section of review
Breakfast just.too bad compared with other 5 stars hotels or resorts .The Salads could not call it salads, it is just they just clean and chop the vegetables and put.there.
Negative section of review
We asked dor sunbeds but.the third day they gave.
Dubai, United Arab Emirates
Positive section of review
Breakfast was really yummy. Cleaning staff was excellent. Especially Mr Tapan made our tour worthy
Negative section of review
None
Fujairah, United Arab Emirates
Positive section of review
The atmosphere in the Hotel, the very good breakfast and the clean and comfort room
Negative section of review
The bar on the Ground floor
Dubai, United Arab Emirates
Positive section of review
2 bedroom 2 bathroom apartment was great, had all the amenitites we needed.
Negative section of review
Was disappointed with the pool area as very small and every time we went to use it there was no room to sit around the pool etc.
Dubai, United Arab Emirates
Positive section of review
Location, cleaniness staff everything was good
Negative section of review
Breakfeast coukd improve abit
Dubai, United Arab Emirates
Positive section of review
Staff very cool and professional.
Negative section of review
I am very disappointed with the standard of the hotel. In my opinion, this hotel in no way deserves 5 stars. It is more of a 3-4 star given the equipment and the condition of the rooms. The bedding is too short, they only fit small people. The swimming pool was not up to standard, cloudy water, not transparent. A lot of noise at night makes it difficult to sleep. In short, I think that this hotel must be downgraded or at least renovated to deserve 5 stars.
Abu Dhabi, United Arab Emirates
Positive section of review
Good location, good staff
Dubai, United Arab Emirates
Positive section of review
Location, staff, food
Negative section of review
Nothing specific. Rooms are a bit smaller.