Damascus Street, Al Qusais, Al Qusais, Dubai, United Arab Emirates
#468 of 718 hotels in Dubai
Guests' ChoiceBased on 4139 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
7.9
Facilities
7.8
Staff
8.1
Value for money
7.9
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Said
KenyaNothing
Clean and presentable
Stayed in May 2024
Reviewed: 2 June 2024
Anniethomas
United Arab EmiratesThank you
Stayed in June 2024
Reviewed: 1 June 2024
Usman
United Arab EmiratesA bit far from metro
Near to my office in DAFZA, many eating options, close to super mart, mosque nearby
Stayed in June 2024
Reviewed: 31 May 2024
Shiny
PakistanCleanliness was a challenge , they don’t change sheets regularly, secondly I have seen some flies and mosquitoes in room sometimes
Value for money
Stayed in May 2024
Reviewed: 31 May 2024
Maria-veronika
AustraliaNot close to any transport
Spent a night here to be close to airport as was flying in late. It did the job. Took the airport shuttle to the hotel and staff were very friendly there. Even tried the breakfast buffet which was also great. Overall good value for money but I only stayed one night.
Stayed in May 2024
Reviewed: 30 May 2024
Shiny
PakistanLike they should have more continental dishes from Asia (Pakistan)
Location , food , and staff
Stayed in May 2024
Reviewed: 29 May 2024
Jen
PhilippinesThe location isn't near the metro and a little bit far to tourist attractions.
I like that they are close to the airport with free airport shuttle. Have delicious breakfast and strong wifi.
Stayed in May 2024
Reviewed: 28 May 2024
Nimal
New ZealandShuttle service, staff is friendly. Food was excellent
Stayed in May 2024
Reviewed: 28 May 2024
Baani
IndiaNot many options for Indian veg in breakfast AC issue TV channel options very bad for Indians
Location was great
Stayed in May 2024
Reviewed: 28 May 2024
Suvas
United Arab EmiratesINSTEAD OF QUEEN BED I GOT SEPERATE BED
Stayed in May 2024
Reviewed: 27 May 2024
Laurence
United KingdomShuttle service from the airport was very miss as they didn’t send a scheduled for pickup or even a time! Then when I did find a time the bus didn’t stop!
Close to airport, close to local shops, great pool, pool bar was ok drinks bit expensive food excellent. Breakfast buffet was ok, staff couldn’t fault them very helpful. Gave me a cake when they realised that it was my birthday.
Stayed in May 2024
Reviewed: 27 May 2024
Reem
Qatar- The towels had stains. - Toiletries (toothbrush/toothpaste) & slippers were not automatically provided in the room; you have to request them from the reception. - They don’t bring food delivery up to your room, you have to go all the way down to reception to pick it up.
- Lovely aesthetics of the room, pool & the hotel. - Water bottles & paper tissues were always restocked with each cleaning services. - Cleaning staff are very pleasant & helpful - Breakfast was nice & contained diverse options. - Provided plug adapter upon request, which was very convenient. - The room contained hangers, iron & ironing board.
Stayed in May 2024
Reviewed: 26 May 2024
Jaffer
IndiaGood management, courteous staff,efficient housekeeping. Enjoy our stay.
Stayed in May 2024
Reviewed: 25 May 2024
Azeem
CanadaOne of the receptionists was confusing us and herself and made the check-in process quite frustrating.
The price and breakfast
Stayed in May 2024
Reviewed: 25 May 2024
Rajan
United Arab EmiratesThe fridge was not working, we can't save food.
The location is good, room and breakfast was nice
Stayed in May 2024
Reviewed: 25 May 2024
Sanjana
United Arab EmiratesBut the breakfast isnt good,there's only some indian rotties and small items such as cheese ,breads etc.. It's not look like international buffet ...
Rooms are very cleanliness and comfortable , staff members are very kind and pretty.
Stayed in May 2024
Reviewed: 25 May 2024
Dawood_farrah
KenyaThe Airport Shuttle timings need to be improved upon
The Hotel was amazing, right fro Check in all the way to the Exit. We truly enjoyed ourselves here
Stayed in May 2024
Reviewed: 25 May 2024
Alice
United Arab EmiratesThe window it was right across the bed and too much see through
The room ambience and the breakfast
Stayed in May 2024
Reviewed: 24 May 2024
Joy
United KingdomNothing
Regular timely cleaning of rooms... Spotless😍
Stayed in April 2024
Reviewed: 23 May 2024
Bakhtawar
AustraliaThe pillows were very uncomfortable. I had neck pain afterwards.
The cleanliness and the location to the airport.
Stayed in May 2024
Reviewed: 23 May 2024
Ishtiayaque
Saudi ArabiaNathing
Good
Stayed in May 2024
Reviewed: 22 May 2024
Ganjeet
United Arab EmiratesBreakfast is good. Location is nice
Stayed in May 2024
Reviewed: 19 May 2024
Krishnaraj
United Arab EmiratesQueues at the reception
Room service could be improved, as there is a need for more staff at the reception. Currently, there is a long wait time each visit.
Stayed in May 2024
Reviewed: 19 May 2024
Phambu
United Kingdom97% was amazing so I don't have waste time complaining about the 3%!
Price for 5 days includes breakfast that was amazing!. Honestly I love every single thing about it, slow a bit at the front desk especially checking in but could live with it.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content