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Hanoi Paon Hotel & Spa offers an outdoor swimming pool with an electrolytic salt filtration system, located in Hanoi's Old Quarter Area, 500 metres from Hoan Kiem Lake and the Red River. Featuring free WiFi access, all elegant, non-smoking guestrooms are cooled with air conditioning, and feature an LED TV, and a minibar. Room is also fitted with a dressing table, personal safe, and wardrobe. Private bathroom comes with either a bathtub or shower, hairdryer and free toiletries. Most rooms are furnished with window or private balcony that opens out to views of the Hoan Kiem district. Guests can chill with a drink at the bar which offers panoramic views of the river and city. The swimming pool located on the top floor. Guests can also make use of the complimentary fitness room or enjoy relaxing moments at the spa with a range of massage treatments to choose. Speaking Vietnamese, English and French, staff at the 24-hour front desk can help you plan your stay. A tour desk provides guests with helpful information about sightseeing tours. Currency exchange and car rental services are also available at the property. The nearest airport is Noi Bai International Airport, 21 km from Hanoi Paon Hotel & Spa.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.5

Breakfast info

Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
1 single bed
and
1 extra-large double bed
2 single beds
or
1 large double bed
2 single beds
or
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 large double bed
1 single bed
and
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.3
Cleanliness
8.8
Comfort
8.8
Value for money
8.5
Location
9.5
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Dorien
    Netherlands Netherlands
    The staff was sooo nice! I was sick the first 2 days and they brought breakfast in my room asked how I was the days after. Just very quick with everything and super nice and fun! Location perfect!!
  • William
    Australia Australia
    Amazing location, staff were fantastic, loved this hotel.
  • Sidwell
    Australia Australia
    Great location right in the Old Quarter. Easy to get to the lake and loads of places to eat.

Hotel surroundings

Restaurants
1 restaurant on site

  • Paon Restaurant
    • Cuisine
      Vietnamese • Asian • International
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Traditional

Facilities of Hanoi Paon Hotel & Spa
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Cleaning products
  • Tumble dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Minibar
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Pool with view
  • Salt-water pool
  • Shallow end
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • French
  • Vietnamese

House rules

Hanoi Paon Hotel & Spa takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

From 11:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 3 years
Cot upon request
Free
5+ years
Extra bed upon request
VND 700,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Cash Hanoi Paon Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the spa centre is available from 30 June 2018 onwards.

A 200 USD cleaning fee incurs if in-room smoking is detected.

FAQs about Hanoi Paon Hotel & Spa

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hanoi Paon Hotel & Spa is 600 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hanoi Paon Hotel & Spa include:

    • Twin/Double
    • Family
    • Suite
    • Double

  • Check-in at Hanoi Paon Hotel & Spa is from 14:00, and check-out is until 12:00.

  • Hanoi Paon Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Facial treatments
    • Tour or class about local culture
    • Light therapy
    • Bicycle rental
    • Body scrub
    • Bike tours
    • Spa lounge/relaxation area
    • Swimming Pool
    • Body treatments
    • Cooking class
    • Spa facilities
    • Beauty Services
    • Body wrap
    • Walking tours
    • Fitness
    • Happy hour

  • The prices at Hanoi Paon Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Hanoi Paon Hotel & Spa is popular with guests booking family stays.

  • Guests staying at Hanoi Paon Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet

  • Hanoi Paon Hotel & Spa has 1 restaurant:

    • Paon Restaurant