• City view
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at Sheraton Hai Phong

Situated in Hai Phong, 3 km from Hai Phong Opera House, Sheraton Hai Phong features accommodation with a fitness centre, free private parking, a restaurant and a bar. Among the facilities at this property are an ATM and a business centre, along with free WiFi throughout the property. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Sheraton Hai Phong rooms come with a seating area. The daily breakfast offers buffet, continental or American options. The accommodation offers 5-star accommodation with an indoor pool, sauna and hot tub. Vincom Plaza Ngo Quyen is 3.6 km from Sheraton Hai Phong, while Tuan Chau Harbour is 45 km from the property. The nearest airport is Cat Bi International Airport, 10 km from the hotel.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.4
Location
8.5
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Michelle
    Netherlands Netherlands
    The room was great, big, clean and a really good bed! The staff was more than great, the food was amazing. They even gif us a free late check out. Everything was beyond perfect.
  • Lee
    China China
    Its quiet and safe to stay . Hotel location is good . Very near to walk to Vinhome Haiphong for food and drinks.
  • Q
    Quynh
    Australia Australia
    Excellent customer service. Fantastic room cleanliness and bedding. Warm welcome from staffs.

Hotel surroundings

Restaurants
2 restaurants on site

  • Harbor Restaurant
    • Cuisine
      Vietnamese • International
  • Yi Ling Ling
    • Cuisine
      Cantonese

Facilities of Sheraton Hai Phong
Great facilities! Review score, 9

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle (free)
  • Spa and wellness centre
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
View
  • City view
  • View
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Pool/beach towels
  • Pool bar
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Vietnamese
  • Chinese

House rules

Sheraton Hai Phong takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of VND 3000000 is required on arrival. That's about GBP 94. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
VND 1,270,500 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Discover JCB American Express Cash Sheraton Hai Phong accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Hai Phong in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of VND 3,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Sheraton Hai Phong

  • Sheraton Hai Phong has 2 restaurants:

    • Yi Ling Ling
    • Harbor Restaurant

  • Room options at Sheraton Hai Phong include:

    • Twin
    • Suite
    • Double

  • Sheraton Hai Phong offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Spa/wellness packages
    • Steam room
    • Full body massage
    • Fitness/spa locker rooms
    • Head massage
    • Spa facilities
    • Fitness
    • Swimming Pool
    • Neck massage
    • Spa lounge/relaxation area
    • Massage chair
    • Hand massage
    • Back massage
    • Foot massage

  • Check-in at Sheraton Hai Phong is from 15:00, and check-out is until 12:00.

  • The prices at Sheraton Hai Phong may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sheraton Hai Phong on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Sheraton Hai Phong can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Sheraton Hai Phong is 1.4 miles from the centre of Hai Phong. All distances are measured in straight lines. Actual travel distances may vary.