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Phoenix Hotel Hà Giang has a garden, shared lounge, a terrace and bar in Ha Giang. This 4-star hotel offers a shared kitchen, room service and free WiFi. The hotel features an indoor pool, fitness centre, evening entertainment and a kids' club. At the hotel rooms have air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. At Phoenix Hotel Hà Giang the rooms come with bed linen and towels. The accommodation offers a buffet or Asian breakfast. At Phoenix Hotel Hà Giang you will find a restaurant serving African, American and Argentinian cuisine. Vegetarian, dairy-free and halal options can also be requested. At the hotel guests are welcome to take advantage of a hot tub. The area is popular for fishing and cycling, and car hire is available at Phoenix Hotel Hà Giang. Speaking English, Vietnamese and Cantonese, staff are willing to help at the 24-hour front desk. The nearest airport is Wenshan Puzhehei, 147 km from the accommodation, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Asian, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
8.2
Cleanliness
8.5
Comfort
8.6
Value for money
8.3
Location
8.4
Free WiFi
9.2
Select topics to read reviews:

See what guests loved the most:

  • Tracey
    United Kingdom United Kingdom
    We stayed at the Pheonix Hotel in Ha Giang for 5 nights and had an excellent stay, the staff were highly efficient and extremely helpful. We had a deluxe room with balcony overlooking the river and the view was excellent. The hotel was quiet and...
  • V
    Vinh
    Vietnam Vietnam
    Buffet for breadfast id so good. There are many dishes and kinds of food. Drinks is also good because this season is orange season.
  • Jodie
    Australia Australia
    Shortly after our arrival my husband became very unwell and he collapsed in the room. The staff were incredible. My husband was taken by ambulance to the local hospital and a staff member came with us to interpret for us. The director of the hotel...

Hotel surroundings

Restaurants
3 restaurants on site

  • Phoenix Restaurant1
    • Cuisine
      African • American • Argentinian • Belgian • Brazilian • Cajun/Creole • Cambodian • Cantonese • Caribbean
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Phoenix Restaurant2
    • Cuisine
      African • American • Argentinian • Belgian • Brazilian • Cajun/Creole • Cambodian • Cantonese • Caribbean • Catalan • Chinese • Dutch • British • Ethiopian • French • Greek • Indian • Indonesian • Irish • Italian • Japanese • Korean • Malaysian • Mediterranean • Mexican • Middle Eastern • Moroccan • Nepalese • Peruvian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Phoenix Restaurant3
    • Cuisine
      African • American • Argentinian • Belgian • Brazilian • Cajun/Creole • Cambodian • Cantonese • Caribbean
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free

Facilities of Phoenix Hotel Hà Giang
Great facilities! Review score, 8.2

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Spa and wellness centre
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Additional bathroom
  • Bidet
  • Bath or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
  • Extra long beds (> 2 metres)
View
  • Inner courtyard view
  • River view
  • City view
  • Landmark view
  • Mountain view
  • Pool view
  • Garden view
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Patio
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Children's high chair
  • Dining table
  • Cleaning products
  • Tumble dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Aerobics
    Additional chargeOff-site
  • Live sport events (broadcast)
    Additional chargeOff-site
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Pub crawls
    Additional charge
  • Badminton equipment
    Additional charge
  • Tennis equipment
    Additional charge
  • Water park
    Additional chargeOff-site
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Karaoke
    Additional charge
  • Fishing
Living Area
  • Sofa
  • Fireplace
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Carbon monoxide detector
  • Grocery deliveries
  • Minimarket on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Laptop safe
  • Packed lunches
  • Chapel/shrine
  • Carpeted
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Plunge pool
  • Shallow end
  • Pool cover
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
    Additional charge
  • Hot spring bath
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Vietnamese
  • Cantonese

House rules

Phoenix Hotel Hà Giang takes special requests - add in the next step!

Check-in

From 14:00 to 23:30

Check-out

From 00:00 to 12:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of VND 500000 is required on arrival. That's about MXN 329. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 4 years
Cot upon request
Free
5+ years
Extra bed upon request
VND 500,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card UnionPay debit card Discover JCB Diners Club American Express Cash Bankcard Phoenix Hotel Hà Giang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

A damage deposit of VND 500,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Phoenix Hotel Hà Giang

  • Room options at Phoenix Hotel Hà Giang include:

    • Twin
    • Double
    • Suite

  • Phoenix Hotel Hà Giang has 3 restaurants:

    • Phoenix Restaurant2
    • Phoenix Restaurant1
    • Phoenix Restaurant3

  • Guests staying at Phoenix Hotel Hà Giang can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Asian
    • Buffet

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Phoenix Hotel Hà Giang on this page.

  • Yes, Phoenix Hotel Hà Giang is popular with guests booking family stays.

  • Check-in at Phoenix Hotel Hà Giang is from 14:00, and check-out is until 12:30.

  • Phoenix Hotel Hà Giang offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Fishing
    • Karaoke
    • Kids' club
    • Water park
    • Solarium
    • Evening entertainment
    • Aerobics
    • Personal trainer
    • Tennis equipment
    • Fitness/spa locker rooms
    • Public Bath
    • Happy hour
    • Badminton equipment
    • Hot spring bath
    • Open-air bath
    • Themed dinner nights
    • Spa facilities
    • Water sport facilities on site
    • Swimming Pool
    • Live sport events (broadcast)
    • Steam room
    • Pub crawls
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Massage chair
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Phoenix Hotel Hà Giang is 1.7 miles from the centre of Ha Giang. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Phoenix Hotel Hà Giang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.