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A 20-minute drive from Cat Bi International Airport, Tray Hotel offers an indoor and outdoor pool. A spa and steam bath facilities are also available. Rooms offer free Wi-Fi. The Tray Hotel Hai Phong is 5 minutes’ on foot from the historical Quan Ngua Lake and Green Park. Modern rooms are fitted with flat-screen TVs and tea and coffee making facilities. A minibar and hairdryer are provided. Guests can relax in the hot tub or get a pampering massage at the spa. A fitness centre is available for work out sessions. Car rental and currency exchange services are also offered. Local Vietnamese delights and international cuisine can be enjoyed at Shinshin Restaurant and Lighthouse Café. Drinks are available in the bar.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.8
Comfort
8.6
Value for money
8.5
Location
9.0
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Ian
    Kuwait Kuwait
    Only stayed one but the staff was friendly and helpful. The location is close to restaurants and shopping. Ideal to explore the region and then go to Hanoi or Hai Long Bay.
  • Scott
    Australia Australia
    very friendly staff excellent breakfast late checkout
  • Kune27
    Philippines Philippines
    The hotel looks old but the room is spotless. Spacious room. The courteous staff especially in the restaurant where breakfast was served.

Hotel surroundings

Restaurants
2 restaurants on site

  • 1998 Restaurant
    • Cuisine
      American • Vietnamese • Local • Asian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Lighthouse Restaurant
    • Cuisine
      French • Vietnamese • Local • Asian • International • European
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Facilities of The Tray Hotel Hai Phong
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • Inner courtyard view
  • City view
  • Landmark view
  • Garden view
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
  • Billiards
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Reception services
    • Lockers
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Child safety socket covers
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Adult only
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/marble floor
    • Heating
    • Soundproofing
    • Private entrance
    • Car hire
    • Laptop safe
    • Soundproof rooms
    • Lift
    • Barber/beauty shop
    • Ironing facilities
    • Pants press
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Outdoor swimming pool
    Free!
    • Open all year
    • Adult only
    • Pool is on rooftop
    • Pool with view
    • Shallow end
    • Pool/beach towels
    • Sun umbrellas
    • Fence around pool
    Wellness
    • Fitness/spa locker rooms
    • Fitness
    • Massage chair
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Foot bath
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Public Bath
      Additional charge
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Vietnamese

    House rules

    The Tray Hotel Hai Phong takes special requests - add in the next step!

    Check-in

    From 14:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Maestro Visa JCB American Express Cash The Tray Hotel Hai Phong accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform The Tray Hotel Hai Phong in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

    FAQs about The Tray Hotel Hai Phong

    • The Tray Hotel Hai Phong has 2 restaurants:

      • Lighthouse Restaurant
      • 1998 Restaurant

    • The Tray Hotel Hai Phong is 0.7 miles from the centre of Hai Phong. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at The Tray Hotel Hai Phong include:

      • Suite
      • Twin/Double

    • Yes, there is a hot tub. You can find out more about this and the other facilities at The Tray Hotel Hai Phong on this page.

    • The Tray Hotel Hai Phong offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Billiards
      • Happy hour
      • Fitness/spa locker rooms
      • Bicycle rental
      • Public Bath
      • Swimming Pool
      • Themed dinner nights
      • Spa facilities
      • Steam room
      • Spa lounge/relaxation area
      • Foot bath
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Head massage
      • Hand massage
      • Full body massage
      • Massage chair
      • Fitness

    • The prices at The Tray Hotel Hai Phong may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at The Tray Hotel Hai Phong is from 14:00, and check-out is until 12:00.