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Located in Hanoi, one mile from Ho Chi Minh Mausoleum, Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment has accommodations with free bikes, free private parking, a garden and a terrace. This 5-star hotel provides a spa experience, with its indoor pool and sauna. Free WiFi and paid airport shuttle service are also available. All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Each room includes an electric tea pot, while selected rooms also feature a balcony and others also feature lake views. At Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment the rooms include bed linen and towels. The accommodation has a playground. One Pillar Pagoda is one mile from Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment, while Quan Thanh Temple is 1.4 miles from the property. The nearest airport is Noi Bai International Airport, 14 miles from the hotel.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 king bed
Bedroom 3:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 queen bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.6
Cleanliness
9.7
Comfort
9.6
Value for money
9.5
Location
8.4
Free WiFi
9.6
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Michelle
    Australia Australia
    The rooms were of a large size and had good facilitie. The staff were very friendly and helpful
  • Lukas
    Germany Germany
    Great gym with boxing bag and pool. Nixe room with washing machine.
  • Manoj
    India India
    Really clean With washing machine and microwave. So convenient .

Hotel area info

Amenities of Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment
Great facilities! Review score, 9.6

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Terrace
  • Garden
  • Air conditioning
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Playground
Living Area
  • Dining area
  • Sofa
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Special diet meals (on request)
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Shuttle service
      Additional charge
    • Airport shuttle
      Additional charge
    Front Desk Services
    • Invoice provided
    Entertainment & Family Services
    • Outdoor play equipment for kids
    Safety & security
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Hardwood or parquet floors
    • Carpeted
    • Heating
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    Accessibility
    • Upper floors accessible by elevator
    Indoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Pool with view
    • Heated pool
    • Saltwater pool
    Spa
    • Fitness center
    • Sauna
    Languages Spoken
    • English
    • Japanese
    • Vietnamese

    Property practice

    This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

    House rules

    Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 11:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 6:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Mastercard Visa UnionPay credit card JCB American Express Cash Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Property address: 1F ~ 4F 164b Hoang Hoa Tham Stress, Tay Ho.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    FAQs about Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

    • Check-in at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is from 2:00 PM, and check-out is until 12:00 PM.

    • The prices at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Yes, Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is popular with guests booking family stays.

    • Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is 2.3 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment offers the following activities/services (charges may apply):

      • Fitness center
      • Sauna
      • Playground
      • Bicycle rental
      • Swimming pool

    • Room options at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment include:

      • Suite
      • Double