Property arranges a private drive and a chauffeur from Samsun Carsamba Airport. This service includes assistance for luggage, escort to passport control and a luxury car drive. Please note that this transfer service is subjected to an extra fee.

Please note that no food or drinks are allowed from outside. Food and drink can be ordered from the on-site outlet shop.

Cooking devices cannot be used in rooms due to security reasons.

Extra bed is for a fee of 30 euros; At the reservation stage, the request must be done. The hotel will give you positive or negative feedback depends on availability. There is no age restriction for extra bed and fee. Rollaway bed can only be arranged to Junior Deluxe, Deluxe Grand and Executive Suite Rooms.

Our private beach & outdoor pool will be opened between 01 July - 17 September in 2023.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Sheraton Grand Samsun Hotel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

入住時須支付 € 30 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 14 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。