Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in.

Please note people arriving from the 21 provinces designated red ("maximum control") zones must prove they have received two doses of the Covid-19 vaccine or have a Covid-free certificate following an RT-PCR test, issued within 72 hours of arriving into the property.

Please note Breakfast is not included for children 4-12 years when using an existing bed. The breakfast for children 4-12 years old is an additional charge of THB 300 per person, which is excluded from the room price. Guest will pay at the hotel upon check-in.

" Compulsory New Year Dinner THB 4,000 per person included in room rate on 31 December 2023 "

" Kindly be informed our Sunset Beach Restaurant will be renovated from 5 September - 15 December 2023 (completion date subject to change) from 08.00-17.00 hrs. Every effort will be made to minimize noise and disturbance. Lunch and dinner services will be temporarily relocated to “Sea View 1989 Restaurant ”

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a SYLVAN Koh Chang con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Se pedirá un depósito por daños de THB 2.000 a la llegada. Se efectuará en efectivo. Se te devolverá al hacer el check-out. El depósito se devolverá por completo en efectivo una vez revisado el alojamiento.