Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

To ensure the security of our customers' payments, the hotel has implemented a more robust method known as the Red Dot Payment gateway. This enhanced system offers increased protection and safeguards against potential security threats. As per our payment policy, the property will send you a payment link through the Red Dot Payment gateway for your convenience and peace of mind. By utilizing this secure payment method, we strive to provide our valued customers with a safe and reliable transaction experience.

Please note that SALA Chaweng Beach Resort is split into two wings, “Oceanfront” and “Garden” Wing. Rooms in the Garden wing are located on the opposite side of the road to the hotel main entrance, and will be required to cross the zebra crossing when visiting our lobby, beachfront pool and The Tent restaurant. Any guests not wanting to cross the road are advised to book one of our Oceanfront room types.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Por favor, informe SALA Samui Chaweng Beach Resort antecipadamente sobre o seu horário de chegada. Para isso poderá utilizar a caixa de Pedidos Especiais durante o processo da reserva ou contactar a propriedade diretamente através dos dados para contacto providenciados na sua confirmação.