As part of the Best Western Phuket Ocean Resort’s ongoing plans to enhance its facilities and to better serve all its guests, please be informed that we will be closing 1 of the pools temporarily for maintenance from June 10 to July 10.

Please note that the name of the guest on booking confirmation must be the same name as the credit card holder. Guest must present the same credit card used to guarantee the booking when checking in / making payment at the hotel.

The hotel will collect a new payment if guests did not present their credit card upon check-in.

Please note that in case of early departure, the hotel reserves the right to charge one night's stay as a penalty fee. This does not apply non-refundable reservations and room rates.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Best Western Phuket Ocean Resort您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。