Russian citizens are required to present their national passport upon check-in. Children under 14 years old are required to have their birth certificate.

Please note that panoramic views are featured only is certain rooms of the Suite type and are subject to availability. Please state your preference for the suite in the Special Requests Box or by contacting the property directly upon booking.

Please note the hotel invites its guests to relax in the aqua complex and the wonderful health and wellness center "Amber Spa". Check the conditions of visit at the hotel. For little Guests of "Amber SPA" we have special hours from 7 am till 4 pm.

Guests receive a 10% discount in the Amber Spa.

Please note that visa support for foreigners is 800 RUB per person.

Please note when booking 7 rooms and more, different policies will apply.

Room service is offered to the guest.

Please note that when booking rates with meals included, children's meals are not included. They must be paid extra on site.

Please note that when booking a rate where payment is due before arrival, Kaiserhof Hotel will provide detailed payment instructions, for example a link to a secured payment platform.

Gestir verða að sýna gild skilríki með ljósmynd og kreditkort við innritun. Vinsamlegast athugið að allar sérstakar óskir eru háðar framboði og aukagjöld geta átt við.

Vegna kórónaveirunnar (COVID-19) gilda sem stendur viðbótarráðstafanir varðandi öryggi og hreinlæti á þessum gististað.

Í samræmi við opinberar reglur sem ætlað er að hefta útbreiðslu kórónaveirunnar (COVID-19) gæti þessi gististaður beðið um viðbótarskjöl frá gestum til að staðfesta hverjir þeir eru, ferðaplön þeirra og aðrar upplýsingar sem máli skipta, á þeim dagsetningum sem reglurnar eru í gildi.

Vegna kórónaveirunnar (COVID-19) er skylda að vera með andlitsgrímu á öllum sameiginlegum svæðum innandyra.