Exceptional staff, exceptional hotel, and exceptional experience. I have traveled extensively in Europe, and this was as fine a visit as I can ever remember. It was outstanding from the first "hello", to the last " goodbye " I'm looking forward to my return later this year.

Christopher Germania

We arrived just after a star studded opening for the hotel. Everyone was still excited about recent events and the future of the hotel. They should still be excited - the public areas of the hotel are works of art. The pool is placed to look more like a museum installation than a functional benefit. Our room was more than we expected including a small step-out balcony to watch the city lights. Everything we needed for comfort was provided in our room as well as a great brunch buffet. The hotel's location at one "end" of S. Miguel was fantastic as a starting and a finishing point for encountering the city. I have great words for the staff. I left my phone at reception while getting our bags stored until check-in. It says a lot about all the people bustling about that my iphone was waiting upon our return. They overcame my own carelessness with their kindness and I thank them. My experience here has led to me look at other Via Gale properties.

Patricia Stati Uniti

The building is fabulous. It is practically the first hospital of the Azores islands. Everything is new and renovated (July 2023). The building itself is a historical monument, full of history and emotion, the floors are wooden covered with carpet (I saw in some comments that someone was bothered by this aspect - it's a shame to give this hotel a low mark for such a detail). The location is right in the center, in front of the hotel is a market, the ocean is 20 meters away. Staff who maintain, clean and who want to help you, you can find every 20 meters. Fabulous breakfast. The pool is large and clean. Everything is superlative, and if you consider that you are in the Azores, it is like a dream.

Catalin Romania

Excelente pequeno-almoço. Simpatia de todos os funcionários do hotel!

Rúben Portogallo

Super clean /new! Great bed! Great breakfast Just please put additional glass cup in table - one for water one for juice

Adriana Stati Uniti

Super établissement avec un personnel au petit soin pour ses clients. Piscine intérieur exceptionnelle et repas au bar très sympa. Petit déjeuner qualitatif avec un grand choix de produits.

Odilio Francia

We loved our stay in vila Gale, would not change it for anything else, historic building is very charming and our room had an ocean view!

Yuliana Spagna

A simpatia dos funcionários, o conforto e a beleza da piscina

Diogo Portogallo

El personal es muy amable y dispuesto a ayudar en todo momento. Las instalaciones son muy bonitas en un edificio espectacular. Las habitaciones son muy cómodas y decoradas con buen gusto.

Frances Spagna

Everything! Staff, location, decor, facilities, the lot. The value is crazy.

Rory Irlanda