Please provide the zip code associated to the credit card used to reserve in the address details.

**Take also into account: Payment will be collected as to the credit card that you put on the system. As an alternative method we can collect payment by cash app or ATH Mobile, in that case you need to send us a message notifying your preferred payment method. If not, credit card will be your payment method by default.

It is required to fill out a document (DocuSign) authorizing the purchase with the credit card. You must attach a photo of the driver’s license to that document. Please make sure that the name on the reservation is the same name as on the credit card.

When travelling with pets, please note that an extra charge of $25.00 per pet applies. It can be paid by cash app, ATH mobile or Zelle, please inform us if this is suitable for you. The guest must notify the hotel ahead of time if he/she will be traveling with pets.

The property have self check-in with access codes, which allows you to enter the property at any time.

We want to clarify that this reservation is for a complete house or apartment. Although the page will indicate that it is a room, it is the entire house or apartment for you and you are not sharing rooms with other guests.

Informa a Arenales Vacational House con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Se pide un depósito por daños de US$50. El alojamiento realizará el cargo días antes de la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 14 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.