Please note that the same credit card used to guarantee your booking along with the cardholder has to be present when checking in / making payment at the hotel. The property reserves the right not to honor any third-party reservations. Should there be a cancellation due to failure to comply with the third-party policy, the hotel will charge a one-night cancellation fee.

Please note that extra charge will apply to children 10 years old and above. For reservations with breakfast-inclusive, only 2 persons are with breakfast. Children exclude breakfast. It can be added and paid at check-in. Please contact the property directly for further details.

Several things in Costabella have changed due to the severe damage of the super typhoon that struck across Visayas but most of you know and love definitely can still be realized. Changed to better existing standards whilst not forgetting our genuine, warm and caring service. To set your expectations, our The Boardwalk is not available until further notice. It drove us to despair that it was all ruined. There are plans of reconstruction however there is no time period yet.

Our neighboring property near the West Wing, has an ongoing construction. Work is done daily from 8:00 AM to 17:00 PM. The West Wing is where our Premiere Deluxe poolside and Seafront Suites are located. We hope you understand that we have no hold over developments of our nearby properties. Please bear with us.

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.

Bilang tugon sa Coronavirus (COVID-19), kasalukuyang ipinapatupad sa accommodation na ito ang karagdagang patakaran sa kaligtasan at kalinisan.

Kailangan ng damage deposit na ₱ 3,000 sa pagdating. Kukunin ito sa pamamagitan ng cash payment. Makukuha mo ang reimbursement sa check out. Ire-refund nang buo sa cash ang deposit mo, pagkatapos na mag-inspect ng accommodation mo.