Please notice whenever a reservation is made for:

• 8 or more rooms per night,

• 16 or more people per night,

• booking value from € 4,000

this is considered a group reservation. When making a group reservation, the accommodation will contact the guests and state a different cancellation policy or cancel the reservation. In case the booker does not agree with this terms, Cityden is allowed to cancel the reservation.

All reservations over 14 nights have a different cancellation policy. The accommodation will reach out to inform on this policy. In case the booker does not agree with these terms, Cityden is allowed to cancel the reservation.

Once a week guests receive a full cleaning of the Studio or Apartment. This includes cleaning of the bathroom, kitchen and linen change. Additional towels can be taken free of charge from the communal laundry rooms situated on each floor of the Aparthotel. All individual guests are required to show a photo identification upon check-in. The credit card used to make the reservation needs to be presented upon check-in. If this is not possible, please contact the hotel directly. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. For more information, please contact the property.

It is important for guests to understand that the images, floorplans, and descriptions are purely illustrative. They serve as a general representation and are not intended to confer any specific rights to guests.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

Se pedirá un depósito por daños de € 300 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.