1. Our transit hotel is exclusively for guests in transit or departing on international flights from KLIA Terminal 1.

2. For transit travellers, please ensure your baggage is checked through to your final destination, as the baggage claim area is located after customs and immigration. Please note, staying with us means you won't have access to your checked-in luggage.

3. If you are on transit, please do not clear immigration. Head straight to our hotel within the Satellite Building next to boarding Gate C05.

4. For international guests arriving and planning to stay with us, please proceed to the hotel for check-in. Upon check-out, you can retrieve your luggage from our Lost and Found department after completing immigration clearance.

5. KLIA Terminal 1 and KLIA Terminal 2 are not interconnected. For guests connecting from Terminal 2 to Terminal 1, exit immigration and board the KLIA Express Train to Terminal 1 (train operation from start from 0500 and end at 0100). Alternatively, to opt for Airport Taxi or Grab. Ensure your luggage is checked at Level 5, proceed through immigration, present your flight boarding pass, and access the Satellite Building of KLIA Terminal 1.

6. For guests departing at KLIA Terminal 1, airline check-in counters typically open 4 and 12 hours before departure, subject to airlines operation. Entry to airside to access our hotel is only permitted if your airline offers early check-in.

7. Please have your boarding pass for the next flight ready upon check-in.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をSama-Sama Express KLIA Terminal 1 - Airside Transit Hotelに事前に連絡してください。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。