You're eligible for a Genius discount at Sutera Sanctuary Lodges At Poring Hot Springs! To save at this property, all you have to do is sign in.

Poring Hot Springs & Nature Reserve is at the foot of Mount Kinabalu in Kota Kinabalu. It features bird-watching spots, a butterfly farm, a sulphur bath and an outdoor pool. Rooms at Poring Hot Springs & Nature Reserve feature a separate bedroom and living room, as well as a private balcony. Each has a satellite TV, minibar and tea/coffee maker. Some rooms feature an outdoor bathtub. Guests can cross a bridge over the Mamut River to reach the hot pools in the forest. Explore the abundant forest life from the Canopy Walkway. Other facilities include an orchid garden and tour desk. The on-site restaurant offers open-air seating. Poring Hot Springs & Nature Reserve is a 2,5-hour drive from Kota Kinabalu’s city centre. Airport transfers are available at an additional charge and must be booked in advance.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Halal, Asian, American


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
2 large double beds
2 single beds
and
1 extra-large double bed
2 single beds
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.3
Facilities
8.3
Cleanliness
8.9
Comfort
8.8
Value for money
8.0
Location
8.7
Select topics to read reviews:

See what guests loved the most:

  • Socon34
    Australia Australia
    Staff were friendly and helpful Good included breakfast. Clean accommodation,
  • Ceri
    United Kingdom United Kingdom
    Great breakfast, good variety Great location to canopy, poring springs and waterfalls Beautiful setting Very friendly and welcoming staff Great place to relax and embrace Borneo's natural beauty Perfect one night stay for a solo traveller In-room...
  • Gavin
    Norway Norway
    This was a wonderful place to stay close to all the attractions in Poreng. Comfortable room, friendly staff, nice restaurant and free filtered water. I hope to return one day when the orchids and raflesia are in bloom

Property surroundings

Restaurants
1 restaurant on site

  • Rainforest Restaurant
    • Cuisine
      Malaysian • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly

Facilities of Sutera Sanctuary Lodges At Poring Hot Springs
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Family rooms
  • Room service
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Toilet
  • Free toiletries
  • Shower
View
  • Garden view
Outdoors
  • Garden
Activities
  • Hiking
Media & Technology
  • Flat-screen TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
  • Bar
Internet
No internet access available.
Parking
No parking available.
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Packed lunches
  • Airport shuttle
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Fan
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Outdoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
Wellness
  • Kids' pool
  • Hot spring bath
  • Hot tub/Jacuzzi
    Additional charge
Languages spoken
  • English
  • Malay

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Sutera Sanctuary Lodges At Poring Hot Springs takes special requests - add in the next step!

Check-in

From 15:00 to 21:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 153 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MYR 153 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash Sutera Sanctuary Lodges At Poring Hot Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sutera Sanctuary Lodges At Poring Hot Springs in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Sutera Sanctuary Lodges At Poring Hot Springs

  • Guests staying at Sutera Sanctuary Lodges At Poring Hot Springs can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Halal
    • Asian
    • American

  • The prices at Sutera Sanctuary Lodges At Poring Hot Springs may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Sutera Sanctuary Lodges At Poring Hot Springs is from 15:00, and check-out is until 12:00.

  • Sutera Sanctuary Lodges At Poring Hot Springs has 1 restaurant:

    • Rainforest Restaurant

  • Sutera Sanctuary Lodges At Poring Hot Springs offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Hiking
    • Hot spring bath
    • Swimming Pool

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sutera Sanctuary Lodges At Poring Hot Springs on this page.

  • Yes, Sutera Sanctuary Lodges At Poring Hot Springs is popular with guests booking family stays.

  • Room options at Sutera Sanctuary Lodges At Poring Hot Springs include:

    • Double
    • Villa
    • Quadruple
    • Twin
    • Dormitory Room
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Sutera Sanctuary Lodges At Poring Hot Springs is 6.2 miles from the centre of Ranau. All distances are measured in straight lines. Actual travel distances may vary.