Local citizens are not allowed to stay at the hotel if on single. For double occupancy stays, all couples must present a marriage certificate upon check-in.

The hotel can assist with visa procedures (surcharges apply). Please note that the visa process can take up to 7 working days. Guests are kindly requested to inform the property in advance if they wish to use of this service. Contact details can be found on the booking confirmation.

Booked credit card should be present upon check in, otherwise guest must pay by new credit card or cash. Hotel has full right to cancel reservation failure to follow the terms and condition.

Ladies private swimming pool is temporarily closes and opens seasonally.

When booking 5 rooms or more, different policies and additional supplements may apply.

Visitors are not allowed in the guest rooms at any time of the day.

In Kuwait, we uphold our rich culture and traditions. Recognizing the diverse needs of our guests, we've introduced a private ladies' pool. This exclusive area offers women a comfortable and private space to swim, ensuring they can have a relaxing and enjoyable experience. We're happy that this initiative has been well received and are excited to offer this option to our female guests.

The family pool is also open to everyone we just ask our female guests to wear swimwear that fits with our culture.

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.

Els menors de 18 anys només poden fer el check-in acompanyats d'un progenitor o tutor legal.