[Information on hot spring facility renovation work]

Please note there will be renovation work on the public bath and private bath from May 7th to July 31st, 2024.

Please understand there there will be restrictions on the use of the public bath and private bath during the construction period. Please contact hotel directly if you have any questions.

Guests are kindly requested to indicate the mean of transportation to the property at the time of booking.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

To use the property's free shuttle, please make a reservation in advance and call the property when you arrive at the Ogoto Onsen Station. Contact details can be found on the booking confirmation.

Guests with children must inform the property in advance of the number of children and their respective ages as different rates are applicable according to their age. Please note that facility fees apply to children using existing beds.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Please inform the property in advance if you have any food allergies or dietary needs.

For dinner-included reservations, a Japanese meal is served between 17:30 and 20:00.

該住宿可能不會允許身上帶有刺青的顧客使用公共澡堂，或其他可能露出身上刺青的公共設施。

客人如需用晚餐，必須在 19:00:00 之前辦理入住。在規定時間後到店的客人無法享用晚餐，且相關費用不予退還。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

22:00:00～07:00:00 必須放低音量

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

由於新冠肺炎（COVID-19）疫情，請務必在符合目的地政府規範的前提下預訂此住宿，其中包含但不限於旅行目的與最多團體人數。

您不得因新冠肺炎（COVID-19）隔離之目的入住該住宿。