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Set in Bukit Lawang, Waterstone Guesthouse offers 3-star accommodation with a garden, a terrace and a restaurant. Among the facilities at this property are a tour desk and luggage storage space, along with free WiFi throughout the property. The accommodation offers a 24-hour front desk, a concierge service and currency exchange for guests. At the hotel, every room includes a desk, bed linen and a balcony with a mountain view. At Waterstone Guesthouse rooms include a shared bathroom with a bidet. The accommodation offers a barbecue. The nearest airport is Kualanamu International Airport, 116 km from Waterstone Guesthouse.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)


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Availability

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Room type
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Guest reviews

Categories:

Staff
9.3
Facilities
8.7
Cleanliness
9.0
Comfort
8.8
Value for money
9.5
Location
9.1
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Maurin
    Switzerland Switzerland
    This is as good as it gets. The owner (Udin) is a very nice guy and helped me with organizing my jungle trek as well as transportation. The guesthouse is located in a very nice part of Bukit Lawang, surrounded by lots of nature. You can also take...
  • Ella
    United Kingdom United Kingdom
    Udin was an exceptional host. He was friendly and he provided us with lots of information about bukit lawang. Great location and accessible to everything. He also helped us with transport and organised a tour for us.
  • Martell
    Cambodia Cambodia
    Very friendly owner. He organised my transport and tracking and supported me with every question that I had. The room was clean and I got upgraded to a suit which was wonderful. Had the best time in Bukit Lawang!! Thank you for everything! They...

Hotel surroundings

Restaurants
1 restaurant on site

Facilities of Waterstone Guesthouse
Great facilities! Review score, 8.7

Most popular facilities
  • Airport shuttle (free)
  • Free WiFi
  • Restaurant
  • Family rooms
  • Non-smoking rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Shared toilet
  • Toilet
  • Shared bathroom
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • River view
  • Landmark view
  • Mountain view
  • Garden view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Barbecue
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
Activities
  • Live music/performance
  • Cooking class
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
Living Area
  • Sofa
  • Desk
Food & Drink
  • Fruits
    Additional charge
  • Kid meals
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Key access
  • 24-hour security
General
  • Minimarket on site
  • Designated smoking area
  • Mosquito net
  • Wake-up service
  • Hardwood or parquet floors
  • Packed lunches
  • Fan
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Yoga classes
Languages spoken
  • English
  • Indonesian
  • Dutch

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Waterstone Guesthouse takes special requests - add in the next step!

Check-in

Available 24 hours

Check-out

Available 24 hours

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Cash only

This property only accepts cash payments.

FAQs about Waterstone Guesthouse

  • Check-in at Waterstone Guesthouse is from 12:00, and check-out is until 10:00.

  • Room options at Waterstone Guesthouse include:

    • Double

  • Waterstone Guesthouse is 250 yards from the centre of Bukit Lawang. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Waterstone Guesthouse may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Waterstone Guesthouse is popular with guests booking family stays.

  • Waterstone Guesthouse offers the following activities / services (charges may apply):

    • Hiking
    • Canoeing
    • Cooking class
    • Walking tours
    • Yoga classes
    • Tour or class about local culture
    • Live music/performance

  • Waterstone Guesthouse has 1 restaurant:

    • Restaurant