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Get the celebrity treatment with world-class service at The Excelton Hotel

Set in Palembang and with Ampera Bridge reachable within 7.6 km, The Excelton Hotel offers concierge services, non-smoking rooms, a fitness centre, free WiFi throughout the property and a restaurant. This 5-star hotel offers room service and a 24-hour front desk. The hotel has an indoor pool and free shuttle service. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. The rooms come with a kettle, while selected rooms also feature a kitchen with a fridge and a dishwasher. At The Excelton Hotel every room comes with bed linen and towels. Bumi Sriwijaya Stadium is 1.9 km from the accommodation, while Gelora Sriwijaya Stadium is 10 km from the property. The nearest airport is Sultan Mahmud Badaruddin II Airport, 9 km from The Excelton Hotel.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 double bed
2 extra-large double beds
1 extra-large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
8.4
Location
8.5
Free WiFi
8.2
High score for Palembang
Select topics to read reviews:

See what guests loved the most:

  • Fam
    Germany Germany
    The location is very central The AC was cold, bedroom was clean, and equipped with great quality amenities The view from the room facing the city was great The staffs were very friendly and helpful
  • Laras
    Indonesia Indonesia
    Super comfy and perfect stay for business trip, the breakfast are ready at 6 am so it was great since we need to leave early in the morning
  • Ila
    Indonesia Indonesia
    The room has more space and the bed is so comfortable. The breakfast is also full

Hotel surroundings

Restaurants
1 restaurant on site

  • Perfecto Cafe
    • Cuisine
      American • Asian
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal

Facilities of The Excelton Hotel
Great facilities! Review score, 8.4

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Room service
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor fireplace
  • BBQ facilities
    Additional charge
Kitchen
  • Tumble dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Pool/beach towels
  • Pool bar
Wellness
  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Indonesian

House rules

The Excelton Hotel takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of IDR 300000 is required on arrival. That's about GBP 14. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Rp 450,000 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
Rp 450,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card JCB American Express Cash The Excelton Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of Rp 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about The Excelton Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Excelton Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Spa/wellness packages
    • Swimming Pool
    • Fitness
    • Spa facilities

  • The prices at The Excelton Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, The Excelton Hotel is popular with guests booking family stays.

  • The Excelton Hotel is 2.2 miles from the centre of Palembang. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Excelton Hotel include:

    • Suite
    • Twin
    • Double

  • The Excelton Hotel has 1 restaurant:

    • Perfecto Cafe

  • Check-in at The Excelton Hotel is from 14:00, and check-out is until 12:00.