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Located in Bukit Lawang, Hotel Orangutan offers 3-star accommodation with a garden, a terrace and a bar. Among the facilities at this property are a tour desk and luggage storage space, along with free WiFi throughout the property. The accommodation provides evening entertainment and a concierge service. At the hotel, all rooms are equipped with a balcony with a mountain view. At Hotel Orangutan every room is equipped with a private bathroom and bed linen. At the accommodation you will find a restaurant serving British, Indonesian and international cuisine. Vegetarian, dairy-free and halal options can also be requested. The nearest airport is Kualanamu International, 116 km from Hotel Orangutan, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
and
2 sofa beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
8.2
Cleanliness
8.3
Comfort
8.4
Value for money
9.0
Location
9.3
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Bishop
    Canada Canada
    Our stay at Hotel Orangutan and visit to Bukit Lawang was the highlight of our trip and one of my favorite places I have ever visited.  First, our trekking guides Amin and Holland were exceptional and our experience seeing the orangutans was...
  • Stef
    Germany Germany
    Beautiful balcony with great views, welcoming staff, nice food, amazing jungle and rafting tour. Very serene and relaxing. Water in the room, mosquito net, nice decent sized bed, big bathroom. Thank you!! 🙏
  • Sheana
    United States United States
    What an awesome place! Such nice people who greet you and help you with your bags. Hotel Orangutan is right in the mix of it all with many places to eat/get coffee nearby. I loved my overnight jungle trek with them, my guide Rio was amazing and I...

Hotel surroundings

Restaurants
1 restaurant on site

  • Hotel Orangutan
    • Cuisine
      British • Indonesian • International • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hotel Orangutan
Great facilities! Review score, 8.2

Most popular facilities
  • Airport shuttle
  • Free WiFi
  • Restaurant
  • Parking
  • Family rooms
  • Non-smoking rooms
  • Bar
Bathroom
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Shower
Bedroom
  • Linen
View
  • River view
  • Mountain view
  • View
Outdoors
  • Outdoor dining area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Evening entertainment
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Hiking
    Off-site
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
  • Street parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Mosquito net
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Packed lunches
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Wellness
  • Massage
    Additional charge
Languages spoken
  • English
  • Indonesian

House rules

Hotel Orangutan takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 06:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Rp 50,000 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
Rp 50,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Maestro Mastercard Visa UnionPay credit card Cash Hotel Orangutan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Orangutan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

FAQs about Hotel Orangutan

  • Hotel Orangutan has 1 restaurant:

    • Hotel Orangutan

  • Yes, Hotel Orangutan is popular with guests booking family stays.

  • The prices at Hotel Orangutan may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Orangutan is from 14:00, and check-out is until 12:00.

  • Room options at Hotel Orangutan include:

    • Double
    • Family

  • Hotel Orangutan is 600 yards from the centre of Bukit Lawang. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Orangutan offers the following activities / services (charges may apply):

    • Massage
    • Hiking
    • Evening entertainment
    • Entertainment staff
    • Water sport facilities on site
    • Bicycle rental