• City view
  • Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

Located 5 miles from Submarine Monument, Novotel Samator Surabaya Timur offers 4-star accommodations in Surabaya and has a fitness center, a restaurant and a bar. Featuring room service, this property also provides guests with an outdoor pool. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi. Gubeng Train Station is 5.2 miles from the hotel, while Sharp Bamboo Monument is 5.6 miles from the property. The nearest airport is Juanda International Airport, 6.8 miles from Novotel Samator Surabaya Timur.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.5
Cleanliness
8.8
Comfort
8.7
Value for money
8.6
Location
7.9
Free WiFi
8.5
High score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • Nick
    United Kingdom United Kingdom
    Not amazing value for the price. Nothing overly special about the hotel but for one night perfectly adequate.
  • Dave
    Australia Australia
    Good sized room. Comfortable and clean. Staff very friendly. Modern hotel.
  • Azwar
    Indonesia Indonesia
    Nuce hotel but not in a strategic location. U need taxi to get to down town

Hotel area info

Restaurants
1 Restaurant On Site

  • Food Exchange
    • Cuisine
      International
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal

Amenities of Novotel Samator Surabaya Timur
Great facilities! Review score, 8.5

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Room service
  • Bar
Outdoors
  • Outdoor furniture
Activities
  • Kids' club
  • Game room
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is available on site (reservation is needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoorFree!
  • Pool with view
  • Pool/Beach towels
Pool 2 – outdoor (kids)Free!
  • Suitable for kids
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Massage
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Indonesian

House rules

Novotel Samator Surabaya Timur takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Extra bed upon request
Rp 350,000 per child, per night
1 - 2 years
Extra bed upon request
Rp 350,000 per child, per night
Crib upon request
Rp 0 per child, per night
3+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Novotel Samator Surabaya Timur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Novotel Samator Surabaya Timur

  • Check-in at Novotel Samator Surabaya Timur is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at Novotel Samator Surabaya Timur include:

    • Double
    • Suite
    • Twin

  • Novotel Samator Surabaya Timur has 1 restaurant:

    • Food Exchange

  • Yes, Novotel Samator Surabaya Timur is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Novotel Samator Surabaya Timur may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Novotel Samator Surabaya Timur offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Game room
    • Kids' club
    • Spa/Wellness packages
    • Swimming pool
    • Head massage
    • Locker rooms
    • Neck massage
    • Spa facilities
    • Full-body massage
    • Back massage
    • Hand massage
    • Foot massage
    • Fitness

  • Novotel Samator Surabaya Timur is 2.8 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.