• City view
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating

Get the celebrity treatment with world-class service at JW Marriott Hotel Medan

Centrally located, JW Marriott Hotel Medan offers accommodation with 55-inch LED TVs. It features an outdoor infinity pool, a 24-hour fitness centre, a spa and 6 dining options. Shuttle from Centre Point Mall is provided. Each spacious guestroom comes equipped with an iPod dock and minibar. Free bottle water and a tea/coffee maker are provided. Attached bathrooms feature rain showers. The hotel’s spa offers Balinese-style treatments, massages and therapy baths. It also has plunge pools and a steam room. Marriot Cafe has an international buffet and Jade Chinese Restaurant serves Cantonese cuisine. Prime Steak House offers a variety of steaks, seafood and wines. You can enjoy live entertainment and happy hour at Prime Bar. JW Marriott Hotel Medan is located in downtown Medan, Sumatra Island, Indonesia. It is 950 metres from Medan's main train station, and 26 km from Kualanamu International Airport.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.6
Cleanliness
8.7
Comfort
8.9
Value for money
8.3
Location
9.0
Free WiFi
8.3
High score for Medan
Select topics to read reviews:

See what guests loved the most:

  • Ezfahme
    Australia Australia
    The staff were top-notch. Friendly and professional. They are bilingual and let you choose which language, English or Bahasa you wish to communicate in.
  • Mohd
    Malaysia Malaysia
    The attentiveness as well as the politeness of the staff are top notch. I ate at the restaurant, prime and gourmet, food were delicious.
  • Susanne
    Austria Austria
    perfect hotel, nice staff, great city view from the room, warm welcome, great breakfast buffet

Hotel surroundings

Restaurants
4 restaurants on site

  • Marriott Cafe
    • Cuisine
      Chinese • Indian • Indonesian • Japanese • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal
  • Jade Restaurant
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Halal • Vegetarian
  • Prime Steakhouse
    • Cuisine
      Seafood • Steakhouse • Australian • Grill/BBQ
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal
  • The Lobby Lounge
    • Cuisine
      American • Local
    • Open for
      Brunch • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Halal

Facilities of JW Marriott Hotel Medan
Great facilities! Review score, 8.6

Most popular facilities
  • Airport shuttle
  • Free WiFi
  • Parking on site
  • Non-smoking rooms
  • 4 restaurants
  • Room service
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/performance
  • Happy hour
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Table tennis
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
Public parking is possible on site (reservation is needed) and costs Rp 40,000 per day.
  • Valet parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Cleaning services
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
Languages spoken
  • English
  • Indonesian
  • Malay
  • Chinese

House rules

JW Marriott Hotel Medan takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years
Extra bed upon request
Rp 440,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash JW Marriott Hotel Medan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about JW Marriott Hotel Medan

  • The prices at JW Marriott Hotel Medan may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at JW Marriott Hotel Medan include:

    • Twin/Double
    • Double
    • Twin

  • JW Marriott Hotel Medan has 4 restaurants:

    • Marriott Cafe
    • The Lobby Lounge
    • Prime Steakhouse
    • Jade Restaurant

  • JW Marriott Hotel Medan is 800 yards from the centre of Medan. All distances are measured in straight lines. Actual travel distances may vary.

  • JW Marriott Hotel Medan offers the following activities / services (charges may apply):

    • Massage
    • Table tennis
    • Golf course (within 3 km)
    • Spa/wellness packages
    • Bicycle rental
    • Fitness
    • Happy hour
    • Couples massage
    • Steam room
    • Yoga classes
    • Fitness/spa locker rooms
    • Neck massage
    • Spa facilities
    • Nightclub/DJ
    • Live music/performance
    • Full body massage
    • Spa lounge/relaxation area
    • Back massage
    • Foot massage

  • Check-in at JW Marriott Hotel Medan is from 15:00, and check-out is until 12:00.