Located in Surabaya, a 5-minute walk from Submarine Monument, MORAZEN Surabaya features a bar and views of the city. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Guests also enjoy access to the indoor pool and fitness center, as well as the sauna and hot tub. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At MORAZEN Surabaya rooms come with bed linen and towels. At the accommodation you'll find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, halal and vegan options can also be requested. There's an in-house snack bar and guests can also use the business area. Popular points of interest near MORAZEN Surabaya include Sharp Bamboo Monument, Gubeng Train Station and Joko Dolog Statue. The nearest airport is Juanda International, 9.3 miles from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
9.0
Comfort
9.0
Value for money
8.8
Location
9.1
Free WiFi
9.1
High score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • Hendra
    Indonesia Indonesia
    This hotel is fantastic. Located in a very strategic location. I love the breakfast. Plus, they also have sauna and jacuzzi there. I will definitely stay here again the next time I visit Surabaya!
  • Qoriatul
    Indonesia Indonesia
    The location is great, Breakfast various enough with Indomie as favorite choice meals by people I guess
  • Aryanie
    Indonesia Indonesia
    Big selection of breakfast, helpful staff, new, spacious, well maintained rooms. The hotel overall felt spacious.

Hotel area info

Restaurants
1 Restaurant On Site

  • Palatier Restaurant
    • Cuisine
      American • Cantonese • Chinese • Dutch • British • French • Indian • Indonesian • Italian • Japanese • Korean • Malaysian • Mexican • Middle Eastern • Pizza • Seafood • Singaporean • Steakhouse • Sushi • Thai • Local • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Dietary options
      Halal • Vegetarian • Vegan

Amenities of MORAZEN Surabaya
Great facilities! Review score, 8.8

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Evening entertainment
    Additional charge
  • Game room
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Indonesian

House rules

MORAZEN Surabaya takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Payments by Booking.com

Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform MORAZEN Surabaya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about MORAZEN Surabaya

  • Check-in at MORAZEN Surabaya is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, MORAZEN Surabaya is popular with guests booking family stays.

  • MORAZEN Surabaya offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Game room
    • Evening entertainment
    • Spa facilities
    • Swimming pool
    • Steam room
    • Locker rooms
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at MORAZEN Surabaya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • MORAZEN Surabaya is 1.8 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at MORAZEN Surabaya include:

    • Double
    • Suite
    • Twin

  • Yes, there's a hot tub. You can find out more about this and the other facilities at MORAZEN Surabaya on this page.

  • MORAZEN Surabaya has 1 restaurant:

    • Palatier Restaurant