Credit Card Requirement: The credit card used for the reservation must be presented upon arrival by the owner, who must be one of the guests staying at the property. If the credit card is not presented during check-in, the property will charge another credit card on the spot and refund the originally provided card with the equivalent amount. Please note that photocopies, photographs of credit cards, third-party credit cards, or electronic/virtual credit cards are not accepted.

Reservation Policy: Reservations are personal and cannot be transferred to other guests. When booking 2 rooms or more, different policies and additional supplements may apply. Please contact us directly for detailed information.

Reception and Luggage Storage: Our reception operates limited hours therefore luggage storage is not available before check-in or after check-out.

Arrival Time Notification: Kindly inform us of your expected arrival time at least 24 hours in advance. This will allow our manager to meet you at the property for a warm welcome since our reception operates limited hours. In case of last-minute notification, you might have to wait up to an hour in order to check in.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Lava Stone您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

经营许可证号：1338427