An additional cost is required for the following services: laundry, TV, bed linen, towels and daily house-keeping.

Reception is open from 09:00 to 12:00 and from 17:00 to 19:00, except on Wednesday all day and on Sunday afternoon, outside of French school holidays.

If you plan to arrive outside reception opening hours, please contact the hotel in advance. Contact details can be found on the booking confirmation. Breakfast is available upon reservation and can be reserved by telephone prior to arrival.

Bed linen is not included. For each set of bed linen, a EUR 10 per person per change applies.

Towels are not included but can rented on site at a EUR 10 extra charge per person per change.

Upon request and subject to availability, high chairs and hairdryers are available.

Pets at €50 per pet per stay.

WiFi is available in the accommodation for EUR 16 per week.

Please note that a TV can be rented for EUR 8 per day or EUR 42 per week upon request.

Please note that the city tax has to be paid on site.

Please note that the property offers special rates on 6-days ski passes and ski equipment rental. Guests must reserve at least 5 days in advance. Please contact the property directly for more information, contact details can be found on the booking confirmation

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Résidence Néméa Les Balcons d'Ax您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

22:00:00～06:00:00 必須放低音量

由於新冠肺炎（COVID-19）疫情，此住宿可能會停止提供餐飲服務，或只能提供有限的餐飲服務。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

入住時須支付 € 350 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。