Reception opening hours from September to June: from 09:00 to 12:00 and from 16:00 to 19:00. It is closed on Wednesday all day and on Sunday afternoon. Reception opening hours in July and August: every day from 09:00 to 12:00 and from 16:00 to 19:00. If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation. The outdoor swimming pool is open from April to September, weather permitting. Reservations can be made at the property for the spa and wellness centre, and it is subject to availability. Please note that for Flexible Rates, a prepayment of 100% of the total price will be charged directly after booking. For stays from 1 to 6 nights, bed linen, towels and TV are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests. For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge. Please note that when travelling with pets, the property can only accommodate one pet at an extra cost of EUR 10 per night upon prior confirmation. If you need an accommodation suitable for guests with disabilities, please contact the property directly.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

客人抵達入住時需額外支付 EUR300.0 的雜支保證金。此保證金將依退房時客房損壞情形抵扣，若無損則全數歸還。