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Get the celebrity treatment with world-class service at Krystal Palace Douala

Set in Douala, 49 km from Tiko Golf Club, Krystal Palace Douala offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a terrace. Among the facilities of this property are a restaurant, free shuttle service and room service, along with free WiFi throughout the property. The accommodation provides a 24-hour front desk, an ATM and currency exchange for guests. All guest rooms come with air conditioning, a flat-screen TV with satellite channels, a minibar, a kettle, a shower, free toiletries and a wardrobe. All rooms include a safety deposit box, while selected rooms also offer a balcony and others also have city views. Buffet and American breakfast options are available every morning at the hotel. Krystal Palace Douala offers a children's playground. Akwa Stadium is 1.8 km from the accommodation, while Bonanjo Park is 2.7 km from the property. The nearest airport is Douala International Airport, 4 km from Krystal Palace Douala.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

American, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.3
Comfort
8.2
Value for money
7.2
Location
8.2
Free WiFi
6.7
Select topics to read reviews:

See what guests loved the most:

  • Nelly
    Cameroon Cameroon
    Very friendly staffs, the hotel is very clean good food
  • Alex(privat
    Germany Germany
    Really professional Conference room - appreciated to be a speaker on the stage!
  • Dipanda
    Cameroon Cameroon
    Krystal Palace is a nice place to be. I highly recommend it. Staff is pleasant and welcoming. Facility is brand new and amazing. I did not have the opportunity to taste the food but what I saw was very professional. 👍🏿👍🏿👍🏿

Hotel surroundings

Restaurants
1 restaurant on site

  • Le Lustre
    • Cuisine
      Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian

Facilities of Krystal Palace Douala
Great facilities! Review score, 8.1

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Restaurant
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Towels
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • BBQ facilities
    Additional charge
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Live sport events (broadcast)
  • Live music/performance
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Pub crawls
    Additional charge
  • Temporary art galleries
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Nightclub/DJ
  • Entertainment staff
  • Karaoke
  • Children's playground
  • Tennis court
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Iron
  • Room service
Accessibility
  • Auditory guidance
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Hammam
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • French

House rules

Krystal Palace Douala takes special requests - add in the next step!

Check-in

From 14:00 to 20:00

Check-out

From 09:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa Cash Krystal Palace Douala accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Krystal Palace Douala

  • Check-in at Krystal Palace Douala is from 14:00, and check-out is until 11:00.

  • Krystal Palace Douala is 1.1 miles from the centre of Douala. All distances are measured in straight lines. Actual travel distances may vary.

  • Krystal Palace Douala offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Children's playground
    • Tennis court
    • Karaoke
    • Evening entertainment
    • Kids' club
    • Happy hour
    • Temporary art galleries
    • Live sport events (broadcast)
    • Personal trainer
    • Tennis equipment
    • Pub crawls
    • Live music/performance
    • Fitness/spa locker rooms
    • Beauty Services
    • Themed dinner nights
    • Swimming Pool
    • Facial treatments
    • Waxing services
    • Make up services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Krystal Palace Douala on this page.

  • Krystal Palace Douala has 1 restaurant:

    • Le Lustre

  • Room options at Krystal Palace Douala include:

    • Double
    • Twin
    • Suite

  • The prices at Krystal Palace Douala may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Krystal Palace Douala can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

    Breakfast option(s) include:

    • American
    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.