Located 1476 feet above Lake Lucerne on the Bürgenberg mountain, in the Bürgenstock Resort, the Waldhotel Health & medical Excellence was designed by star architect Matteo Thun and features the Waldhotel Spa and Verbena Restaurant with its own bar on site. Free WiFi is offered throughout the property. The Hotel Restaurant, Verbena Restaurant & Bar, features healthy cuisine only from locally and ethically sourced products free of refined sugars, oils and carbohydrates while avoiding artificial flavorings & preservatives. All Waldhotel rooms are facing south and feature their own balconies or terraces as well as a relaxation areas with own desk. Every room has a private bathroom equipped with a bath and walk-in shower, own bathroom health amenities, free coffee & tea facilities as well as soft drinks from the mini-bar. The hotel has its own medical facilities on site operated 24 hrs. with fully equipped medical personnel for your health & safety. You can play tennis or golf at this hotel, and the area is popular for mountain biking and hiking. Europe's highest outdoor elevator, the Hammetschwand elevator, is located nearby. The hotel guests can access the Bürgenstock Boat Shuttle as well as a funicular from and to Lucerne during entire stay free of charge. Bürgenstock Cinema is available for all guests at a charge of CHF 15 per person per movie. You can enjoy the Waldhotel Spa during your stay as part of your room rate. The hotel has its own medical facilities on site operated 24 hrs with fully equiped medical personell for your health & safety.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 king beds
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
8.2
Location
9.5
Free WiFi
10
High score for Bürgenstock
Select topics to read reviews:

See what guests loved the most:

  • Einat
    Israel Israel
    Beautiful hotel in a beautiful location for a nice quiet spa vacation. Great restaurants, great staff ,very nice and comfortable bed.
  • Abdulrahman
    Qatar Qatar
    Amazing location, amazing facilities, very clean , luxurious and breathtaking
  • Shareefa
    Qatar Qatar
    Everything was perfect during my stay at burgenstock

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant Verbena

    No additional info available

Amenities of Bürgenstock Hotels & Resort - Waldhotel & Spa
Great facilities! Review score, 9.5

Most popular amenities
  • Outdoor swimming pool
  • Spa
  • Private Parking
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
Kitchen
  • Coffee machine
  • Dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Temporary art galleries
  • Tennis equipment
    Additional charge
  • Kids' club
    Additional charge
  • Water sports facilities on site
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Pool table
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs CHF 40 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Chapel/Shrine
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • Adults only
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Solarium
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • German
  • English
  • French
  • Hungarian
  • Italian
  • Romanian

House rules

Bürgenstock Hotels & Resort - Waldhotel & Spa takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
CHF 60 per child, per night
3 years old
Crib upon request
CHF 60 per child, per night
Extra bed upon request
CHF 180 per child, per night
4 - 15 years
Extra bed upon request
CHF 180 per child, per night
16+ years
Extra bed upon request
CHF 225 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Cash Bürgenstock Hotels & Resort - Waldhotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Children under the age of 16 are not permitted to access the Waldhotel Spa.

When booking rooms for 5 or more nights different policies and conditions apply.

Please note that Spa access is only included in some room types

Spa and pool access for children is limited to some hours in the day

Resort activities and offerings are subject to Seasonality.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Bürgenstock Hotels & Resort - Waldhotel & Spa

  • The prices at Bürgenstock Hotels & Resort - Waldhotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Bürgenstock Hotels & Resort - Waldhotel & Spa is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Bürgenstock Hotels & Resort - Waldhotel & Spa include:

    • Suite
    • Double

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Bürgenstock Hotels & Resort - Waldhotel & Spa on this page.

  • Yes, Bürgenstock Hotels & Resort - Waldhotel & Spa is popular with guests booking family stays.

  • Bürgenstock Hotels & Resort - Waldhotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Pool table
    • Snorkeling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Golf course (within 2 miles)
    • Solarium
    • Kids' club
    • Beauty services
    • Bike tours
    • Swimming pool
    • Personal trainer
    • Tennis equipment
    • Movie nights
    • Bicycle rental
    • Locker rooms
    • Facial treatments
    • Cooking class
    • Waxing services
    • Water sports facilities on site
    • Makeup services
    • Temporary art galleries
    • Hair treatments
    • Walking tours
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes

  • Bürgenstock Hotels & Resort - Waldhotel & Spa is 2,800 feet from the center of Bürgenstock. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Bürgenstock Hotels & Resort - Waldhotel & Spa has 1 restaurant:

    • Restaurant Verbena