The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi. Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn. Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available. The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool. Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialities in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Zermatt, this hotel has an excellent location score of 9.5

Great Food: Meals here are highly recommended


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
or
2 single beds
1 large double bed
2 single beds
and
1 large double bed
1 sofa bed
and
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.3
Location
9.5
Select topics to read reviews:

See what guests loved the most:

  • Sirivong
    Thailand Thailand
    Hotel has a very unique style of classic and Zermatt tradition. I was overwhelmed by every details especially at the bar. Room is spacious and very good toiletries Molton Brown. Breakfast was very good.
  • Alex
    United Kingdom United Kingdom
    Right next to the train station. Lovely building and super comfortable room with a pretty balcony.
  • Mitter
    United States United States
    Breakfast was very good - both in terms of the spread as well as freshness. The hot counter offered custom-made eggs and other freshly made items along with a wide selection of cold cuts and bakery products. A pot of good coffee along with the...

Hotel surroundings

Restaurants
1 restaurant on site

  • Alex Grill
    • Cuisine
      International
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Resort Hotel Alex Zermatt
Great facilities! Review score, 9

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Family rooms
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Mountain view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Bike tours
    Additional charge
  • Badminton equipment
  • Tennis equipment
  • Squash
  • Cycling
  • Hiking
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wired internet is available in the rooms and charges are applicable.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
  • Seasonal
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • French
  • Italian

House rules

Resort Hotel Alex Zermatt takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Check-out

From 06:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
Free
Cot upon request
Free
4 - 9 years
Extra bed upon request
Free
10 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 135 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa JCB American Express Cash is not accepted Resort Hotel Alex Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that dogs are not allowed in the restaurant and the breakfast room.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

FAQs about Resort Hotel Alex Zermatt

  • Resort Hotel Alex Zermatt has 1 restaurant:

    • Alex Grill

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Resort Hotel Alex Zermatt include:

    • Single
    • Double
    • Suite

  • Check-in at Resort Hotel Alex Zermatt is from 15:00, and check-out is until 11:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Resort Hotel Alex Zermatt on this page.

  • Resort Hotel Alex Zermatt is 200 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Resort Hotel Alex Zermatt may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Resort Hotel Alex Zermatt offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Billiards
    • Skiing
    • Games room
    • Table tennis
    • Tennis court
    • Fishing
    • Squash
    • Golf course (within 3 km)
    • Solarium
    • Tennis equipment
    • Personal trainer
    • Badminton equipment
    • Fitness/spa locker rooms
    • Beauty Services
    • Bike tours
    • Facial treatments
    • Swimming Pool
    • Waxing services
    • Manicure
    • Pedicure
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Massage chair
    • Fitness
    • Fitness classes