According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent's ID.

When travelling with pets, please note that an extra charge of BRL 50 per night applies. The maximum weight limit of 15 kg is allowed. The property allows one pet per room.

Sisseregistreerimisel tuleb külastajatel esitada kehtiv fotoga isikut tõendav dokument ja krediitkaart. Palun pane tähele, et erisoovide täitmist ei saa alati tagada ja need täidetakse vastavalt võimalustele sisseregistreerimisel ning nende täitmisel võivad kehtida lisatasud.

Palume majutusasutusele Mercure Sao Jose dos Campos oma eeldatav saabumisaeg ette teatada. Saad oma saabumise aja kirjutada broneeringu tegemisel erisoovide väljale või võtta majutusasutusega otse ühendust, kasutades selleks oma broneeringu kinnituses olevaid kontaktandmeid.