Only the Deluxe Double and Triple Room reservations include access to Prive Group Water Park. All requests for access are subject to confirmation by the property.

Please note that the Water Park is open from 10:00 until 17:00 and is closed on Thursdays; Nautical Beach Club is open from 10:00 until 17:00 and is closed on Mondays and Wednesdays; Prive Club is open from 10:00 until 17:00 and is closed on Mondays and Tuesdays (all close these days for maintenance).

Upon check-in, for all bookings paid by credit card, it is mandatory presentation of credit card and valid identification document of the cardholder. For purchases using third-party cards, a signed and authenticated purchase agreement must also be presented.

Please note that parking is rotative and subject to availability upon check-in.

Accordingly with the article 82 and 83 of the Teenagers and children statute in Brazil, it is forbidden to host under the age of 18 years without an evidenced document, can be an identity card or birth certificate together with the trip authorization of the parents registered in a notary office. All documents must be together with the responsible person above the age of majority travelling with the children and/or teenager.

When booking 9 rooms or more, different policies and additional supplements may apply.

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.

Bilang tugon sa Coronavirus (COVID-19), kasalukuyang ipinapatupad sa accommodation na ito ang karagdagang patakaran sa kaligtasan at kalinisan.

Dahil sa Coronavirus (COVID-19), gumagawa ng hakbang ang accommodation na ito para tulungang pangalagaan ang kaligtasan ng mga guest at staff. Maaaring mabawasan o hindi maging available ang ilang service at amenity.

Dahil sa Coronavirus (COVID-19), mandatory ang pagsuot ng face mask sa lahat ng indoor common area.