Please note that pets are allowed on the property. The hotel accepts one small animal, until 7 kg and 20 cm height, per apartment. They must be trained. For larger pets, there is a kennel available. If guests would like to bring a pet, they must first confirm with the hotel and agree to their extensive rules. Please contact the property for further details.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent's ID.

Sisseregistreerimisel tuleb külastajatel esitada kehtiv fotoga isikut tõendav dokument ja krediitkaart. Palun pane tähele, et erisoovide täitmist ei saa alati tagada ja need täidetakse vastavalt võimalustele sisseregistreerimisel ning nende täitmisel võivad kehtida lisatasud.

Palume majutusasutusele Hotel 10 Palmas oma eeldatav saabumisaeg ette teatada. Saad oma saabumise aja kirjutada broneeringu tegemisel erisoovide väljale või võtta majutusasutusega otse ühendust, kasutades selleks oma broneeringu kinnituses olevaid kontaktandmeid.

Koroonaviiruse (COVID-19) tõttu on majutusasutuses praegu lisameetmed ohutu ja sanitaarse keskkonna tagamiseks.