If you do not arrive by 23:00 local time on your arrival date without previously advising the property, your reservation will be cancelled and the total cost of the accommodation will be charged.

Please note that cash is not accepted at the property. All payments must be made by credit, debit or EFTPOS card. Unless paying now, payment for entire stay and any incidentals are required upon arrival at the hotel. Card payments: Please note that there is a 1.75% charge when you pay with Visa, Mastercard, American Express, Union Pay or JCB card.

New Year's Eve: Pre-payment for the night of 31 December will be required. Your credit or debit card will be charged within 48 hours after the booking is made. Additional terms and conditions apply, please contact the hotel for further information using the contact details found on the booking confirmation.

All bedrooms (excluding studio & mini suites) have a king-zipped bed that can be split into 2 single beds.

Every three (3) days, your suite will receive an Express Service where we will make the beds with existing linen, replace towels, replace finished amenities, stack the dishwasher and empty the rubbish. For stays longer than 7 nights, your suite will receive a Full Service and be fully cleaned, including all linen changed once every seven (7) days. No housekeeping is performed on Public Holidays and is rescheduled to the day prior or after.

A valid ID must match the credit, debit or EFTPOS card upon check in. Please note that this property requires a credit, debit or EFTPOS card pre-authorisation upon booking. Please ensure your card has sufficient funds to ensure your reservation is secure. A bond is also required at check-in. The bond will be refunded upon departure. The bond amounts are as follows:- Studio/Suites with 1 bedroom: Up to AU $100- Suites with 2 bedrooms: Up to AU $200- Suites with 3 bedrooms: Up to AU $400- Penthouses: Up to $2000

Group Bookings: Please note that different policies apply for group bookings of 7 rooms or more. Please contact the property using the contact details found on the booking confirmation, for more information.

The annual School Leavers (Schoolies) Festival Meriton Suites is not an affiliated Schoolies Accommodation and is not accepting reservations from any guests under 21 years of age at our Gold Coast hotels. Meriton Suites reserves the right to refuse any booking or evict any persons between the Schoolies age of 16 - 21 years who are not accompanied by a hotel registered adult over the age of 21. Meriton Suites also has the right to refuse entry to anyone deemed to be within its hotels partaking in the Schoolies festival or not abiding by our T&Cs.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Tené en cuenta que todos los pedidos especiales están sujetos a disponibilidad y pueden comportar suplementos.

Informá a Meriton Suites Surfers Paradise con antelación tu hora estimada de llegada. Para hacerlo, podés usar el apartado de pedidos especiales al hacer la reserva o ponerte en contacto directamente con la propiedad. Los datos de contacto aparecen en la confirmación de la reserva.

En esta propiedad no está permitido realizar despedidas de solteros ni fiestas similares.

El horario de descanso es entre las 23:00:00 y las 08:00:00.

Los huéspedes menores de 18 años solo pueden hacer el check-in si están acompañados por su padre, madre o tutor legal.