Please note that Jackaroo Treehouse Mission Beach does not accept payments with American Express/Diners Club credit cards.

Please note that Jackaroo Treehouse Mission Beach is located off Bingil Bay Road.

RECEPTION HOURS

Our Reception Is Open From

7.30am till 2.00pm and 4.00pm till 10.00pm

* Check-In is from 1.00pm till 2.00pm and 4.00pm till 10.00pm.

* Check-Out is at 10am

Arrivals Between 2.00pm And 4.00pm:

Guests who arrive between the hours of 2.00pm and 4.00pm will be able to wait and relax onsite in our communal area and are able use the facilities until our reception reopens at 4.00.pm.

Arrivals After 10.00pm:

If you are arriving after 10.00pm, you will need to contact our friendly staff on 24 hours prior to your arrival and you will be provided with all the necessary information and instructions on how to access your room key and find your room.

LICENSED ALCOHOL PREMISES:

We are a fully licensed alcohol venue with a bar and café onsite. NO BYO alcohol is permitted to be brought into the Jackaroo Treehouse at any time.

IDENTIFICATION

* A valid government issued photo I.D must be presented by every guest staying at the Jackaroo at check-in.

* A valid credit card must be presented by every guest staying at the Jackaroo Treehouse at check-in.

CANCELLATIONS

1 to 5 people – Cancellations and modifications must be emailed by 23.59pm 3 days (72 hours) prior to the reservation arrival date.

6 or more people – Cancellations and modifications must be emailed by 23.59pm 7 days (168 hours) prior to the reservation arrival date.

* Late cancellations and modifications made inside the stated notification period will be charged for the total price of the full reservation. No refund will be given.

*No-shows will be charged for the total price of the full reservation. No refund will be given.

*All booking cancellations and modifications must be made via email only.

*Cancellations and modifications via phone will not be accepted.

*For all reservations made through a 3rd party OTA or travel agent and not directly made through the Jackaroo Treehouse website, the guest must contact the 3rd party OTA or travel agent to make any cancellation or modification.

سيطلب من الضيوف عند تسجيل الوصول إظهار بطاقة هوية تحتوي على صورة شخصية وبطاقة ائتمان. يرجى ملاحظة أن جميع الطلبات الخاصة ستكون رهناً بالتوافر وقد تستلزم تكاليف إضافية.

يرجى إبلاغ Jackaroo Treehouse Rainforest Retreat بشكل مسبق بوقت وصولك المتوقع. بإمكانك استخدام حقل الطلبات الخاصة أثناء عملية الحجز أو يمكنك التواصل مع مكان الإقامة مباشرةًً من خلال معلومات التواصل المذكورة في تأكيد الحجز.

لا يمكن للضيوف الذين تقل أعمارهم عن 18 عاماً تسجيل الوصول إلا برفقة أحد الوالدين أو وصي رسمي.

قد تكون خدمات الأطعمة والمشروبات محدودة أو غير متوفرة في مكان الإقامة هذا، وذلك نظراً للوضع الحالي المتعلق بفيروس كورونا (كوفيد - 19).