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What guests said about Hayman Island:
6.0
Scored 6.0
The resort is in a stunning location with great facilities.
The resort is in a stunning location with great facilities. Unfortunately the resort was constantly short staffed during our 4 night stay which led to long wait times and waiting around for restaurant and pool services to open. The restaurants are also dealing with shortages of menu items at all restaurants which is a little frustrating as there are already limited options. Staff are lovely but also seem to have limited experience in hospitality unless dealing with the Fijian staff, who were exceptional!
Expected a higher level of service for the reputation of the resort.
Peter
Australia
10
Scored 10
The resort was physically beautiful but the most wonderful...
The resort was physically beautiful but the most wonderful aspect was the staff. Impeccably presented, giving world class service, they all seemed genuinely happy living the Hayman Island life and helping guests have the best experience possible.
Robin
Australia
8.0
Scored 8.0
The boat arriving earlier than 5pm would have been good.
The boat arriving earlier than 5pm would have been good. Could have enjoyed another half a day there and the boat getting there earlier would accommodate this. 6am is not a reasonable time to arrive so 4pm boat arrive at 5pm was the only other option.
Needs more vegan options - even basic vegetables/pasta options on everyday menu would accommodate this and not be a lot of trouble to the chef.
All other menus were great and some of the best meals we have experienced.
Need to work on the extra activities such as the sunset cruise. Wasn't impressed with this at all and need to ensure when ordered, the wine and catering is as it is supposed to be as the wine was not given to us with our picnic basket which had previously been ordered.
Janine
Australia
10
Scored 10
Room was large with coffee/tea facilities.
Room was large with coffee/tea facilities. It was perfect for a luxury resort with sitting area, large bedroom, dressing room and bathroom. Room included complimentary water bottles with filling stations throughout the resort. There were 4 dedicated restaurants to choose from and for those without dietary problems, the menus were extensive and tasty. The highlight of the stay was the friendliness of the staff. They smiled and greeted you wherever you were in the resort and could not do enough to make your stay a memorable one. The scenery was spectacular as were the swimming pool areas. To be recommended for all.
Brian & Gay
Australia
10
Scored 10
This place is heaven! Would definitely return.
This place is heaven! Would definitely return. From the staff to the food- everything was amazing. We stayed in an ocean front pool villa and WOW! There were no words for how beautiful it was. Thank you Hayman island!
Jordan
Australia
8.0
Scored 8.0
Liked the relaxed and tranquil resort atmosphere.
Liked the relaxed and tranquil resort atmosphere. All the staff smiling and waving at you. Always asking you if everything is alright and can I do anything else for you. The comfort and luxurious finishes. The food was excellent!! Loved the pools, especially the infinity pool. The spa was fabulous too. Lots of different treatments. I really enjoyed my pedicure :). And the helicopter trip to Whitehaven beach was fantastic. Well worth the extra expense!!
"How incredible. What an experience. How lucky are we to live in such a beautiful country?"
We kept repeating these phrases throughout our stay on Hayman. It was truly exceptional, and I cannot wait to share it with family and friends as lockdowns lift across the country.
- The diversity in dining experiences was great.
- The down to earth, friendly nature of all the staff we interacted with were the best part of our stay on Hayman.
- The natural beauty of Hayman Island is something everyone must experience.
Everything was luxurious and magical on Hayman Island! From the start at the airport the ferry boat was amazing with champagne and snacks! The infinite pool is absolutely stunning! Wild wallabies, macaws, and birds are so fun to watch. They offer escapades to snorkel on neighboring islands. The coral reef is amazing. We have traveled all around the world and this place is our new favorite destination!
Loved the pools! The location was magical. Absolute paradise! We loved ilevery minute! Was a huge splurge, but was so worth it! Every staff member went above & beyond, with such genuine kindness, creating such a warm atmosphere. The buffets were exceptional. Every detail was thoughtful & special.
The hotel is beautiful and the location is amazing. The beach is really nice and we saw turtles, stingrays and reef sharks. We really liked the hotel room as well - clean, modern and functional design. We enjoyed the complimentary water sports and tennis court facilities.
I could not fault this hotel
From the amazing boat ride over to the attentive and beautiful staff, the cleanliness of the hotel, the amazing food and drinks, the hotel itself was phenomenal it was an absolutely amazing experience we will definitely be back again
The kids club was the highlight for my kids because of Chloe and Michaela.
The beach front activities, were lots of fun.
Little chef experience for kids are great.
Most staff were friendly.
The island itself is beautiful, hotel was comfortable.
The young staff are amazing.Enthusiastic and always polite. They are happy to answer any questions and remember you and recommend certain meals and activities.
The beachside studio with outdoor shower is the best!
We could not fault anything. The room, staff and food were all amazing. We stayed 5 nights for our honeymoon and it is safe to say we will be back. We did not want to leave this beautiful place.
The staff was beyond fantastic. The location was incredible Our room was comfortable and clean. The food was delicious. .We loved everything about this island. We will visit again soon.
The breakfast and the views, the rooms and hotel is beautiful. The cleanliness, the staff were very friendly, the food was incredible but overpriced. Also loved the free ammenities.
We had a great experience at the hotel and really appreciated the wonderful staff and exceptional service. We would highly recommend this hotel to family and friends.
beautiful room (courtyard)
immaculate, flawless staff and service
comfy bed and linen
beautiful toiletries
just absolute luxury!! would come back for sure
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