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The hosts really made the stay exceptional for us. They upgraded us to the main house, which is absolutely stunning, and went out of their way to make sure that we had everything we needed. We would definitely come back for another stay.

Good day We stayed at the property on Saturday. The room was excellent, but the service and the standard of food were shocking. I booked through booking.com. I have booked multiple times through booking.com for many establishments, and the process has always been to pay on arrival. Your receptionist took it upon herself to request payment before our arrival, causing my payment to decline and incurring unnecessary charges on my side and further embarrassing me in front of my partner. I have experienced fraud on my account/card multiple times. Hence, I have to authorize payment. No communication or mention was made that I would need to make prior payment. I would have been happy to make payment prior if it had been communicated. Your staff are friendly but untrained and have little to no knowledge of what you offer or your services. We decided to have drinks at the bar before dinner. Your drinks menu is limited, and you do not offer cocktails. I received little to no assistance on what could be made for me. And I was told to get up and go to the bar because both gentlemen working in the bar area had no clue about what you had in stock ,which was even more shocking because your alcohol options to make up a cocktail are so limited. I then explained to the barman what combination he could do for a cocktail. Dinner was appalling. We requested a wine menu which took forever to arrive as you only have one wine menu for all guests. The bread box/basket was bizarre. Clearly bought in commercial sour dough bread, bland meatballs , shortbread biscuits, and lurpak butter still in its original packaging. Starters: Duck carpaccio with a homemade store bought Sriracha, blueberries, and kewpie mayo, completely different from what was indicated on the menu. My mind is completely blown at this combination and the sheer lack of skill or knowledge used to execute this poor menu. This was served on lettuce, which also blew me away.

Peaceful beautiful location. Comfy beds, good views, helpful friendly staff.

The staff were friendly, and the food was good. The public areas of the hotel and grounds are beautiful.

Beautiful property. Loved the serenity and the food was amazing.

Wonderful staff

Rooms could be cleaner

Views and comfort were excellent, all I needed was provided and I like the place very much.

Tranquility

Caroline & Mark along with Giles are SUPBERB hosts. This property is all about the dogs and ours had the best time ever. Peaceful, spotless, walking trails, doggy pools. A very special place.