This West Orange hotel is across from the Essex Green Shopping Center. The hotel features free Wi-Fi and an indoor pool. Guestrooms offer a seating area and a 27-inch cable TV.
April
United States of America
The hotel was clean nice amenities close to a lot of stores in walking distance. Very convenient
This elegant West Orange hotel is 20 miles from New York City. It has an on-site restaurant, a 24-hour convenience shop, and offers a free local shuttle service.
Ingrid
United States of America
Good Location and Facilities; Good hot breakfast (which you typically don't get in other hotels in the area). Staff was friendly and courteous also. Location was near Verona Park as well as restaurants and shops. Overall my stay was very nice.
This all-suite hotel is 7 miles from Newark and 19 miles from downtown Manhattan. It features an indoor pool, a fitness center and free Wi-Fi throughout the hotel.
Located 6 mi away from Newark Liberty International Airport, this hotel is near a variety of area attractions, including New York City and offers contemporary guestrooms.
Near attractions such as the New Jersey Performing Arts Center, this hotel in Newark, New Jersey offers a free, daily continental breakfast with fresh waffles.
Levinna
United States of America
We’ve stayed here several times always have a wonderful visit
Located 5 mi from Newark Liberty International Airport and 11 mi from Manhattan, this hotel provides free airport shuttle services and free WiFi.
Janissa
United States of America
Room was nice and clean, bed was comfortable. Hotel was near venue I was visiting making it very convenient for me and my friend. we were able to walk. parking on site was great. we had a lovely stay
The front desk stuff Gabriel scammed our credit card for not...
The front desk stuff Gabriel scammed our credit card for not authorized amount and refused to reverse the charge, claiming even he did it by mistake, only the manager has capacity to return money and promised it will be fine the “following morning”. We chased them for few days, manager never materialized at work, Gabriel repeatedly told us he wasn’t able to get in touch with him (Kwaku Debrah manager’s name). We called fraud department on visa (they returned the wrong charge today, on Friday) the front desk stuff Gabriel and Annalisa changed the story from “punching wrong button” to they “charged us lawfully for the stay”. They even produced fast cooked invoice with absolutely new numbers which don’t correspond with neither what we paid for hotel while booked it, nor with wrong charge Gabriel did the night of checking in. Avoid this hotel. Grand Wilshire was real Grand property yet few years ago. It changed drastically. The slope started before pandemic and only deteriorated since to become worse than the side road motel, where you don’t want to give your credit card out of fear to be scammed. Manager - is never there, or hiding, stuff is so unprofessional that leaves you speechless, rooms are rundown, heating/AC is broken, no hot breakfast… the list is going on. All the inconveniences, out of order room phone, etc is still something you can deal with, but criminal activity at the front desk - it’s unacceptable and requires attention of authorities. I am sure we are not the first people they tried to scam. Possibly that they target the out of country travelers only, whom is very inconvenient to chase them.
Gene
Canada
2.0
Scored 2.0
As I said, this was the worst hotel experience of my life.
As I said, this was the worst hotel experience of my life. Our room was not cleaned for the entire 3 days we were there! After the first whole day I was told that the rooms were cleaned every 2 days. Imagine my surprise when on returning to the room on the third nite I found another dirty room!!! My husband asked to be put into a clean room since the majority of the parking lot was empty so clearly other rooms were available and was told its not your 'policy' to do that. Well, my policy is to never ever stay at one of your hotels again.
marilyn
United States of America
8.0
Scored 8.0
There are plenty of stores in proximity to the hotel making...
There are plenty of stores in proximity to the hotel making it easy to get what you need! The amc theater with dining is a great option as well. We didn’t stay in west orange a lot because our activities were elsewhere, but it was a nice location to get away from the Jersey hustle and bustle.
Rebecca
United States of America
10
Scored 10
What I like most about West Orange, is I grow up in the area...
What I like most about West Orange, is I grow up in the area. It has always been a great place to live and visit. The malls are not too far also i't only abut 40 minutes to hour away from New York in traffic. Which I don't mind. I usually eat at Olive Garden, My activities are near the Zoo and I like the old historic settings.
Ms. Fonville
United States of America
10
Scored 10
All was very good, bed was amazing all personnel
All was very good, bed was amazing all personnel
was always helpful, I got lost going to the Hotel on our arrival day and Thanks to Alex we did find the Hotel (my GPS was not working)
She took the time to get us there by helping over the phone
Thank you Alex!!!
Juan
United States of America
10
Scored 10
West Orange has varied locations to enjoy.
West Orange has varied locations to enjoy. Historic Thomas Edison home and lab, South Mountain Reservation is great for outside recreation. Eagle Rock Reservation has multiple groups September 11 memorial statues overlooking several towns out to NYC skyline.
Very convenient. I was very early arriving sound 8am and they held my bags and let me know I would be able to check in earlier than 3. To kill time I had breakfast at Starbucks, shopped a bit, and saw a movie all across the street from the hotel and checked in. The staff was incredibly friendly
Before today everything usually goes well with this hotel. I actually because a business member because of this hotel. But, this was a one-time drop the ball. I will book a again. Hopefully, it will be a better experience.
It was 2 years old and the decor was exceptional. It was quiet, close to shopping and places to dine. The staff was extremely courteous and polite. I would recommend this hotel if visiting in the local area.
A Great hotel at a reasonable price, The staff did everything possible to accomodate us. The rooms are big, comfortable and clean. And tge Beighborhood is safe with a couple restaurants in walking distance.
From the moment we walked in, we felt welcomed. The room was very large and inviting. The breakfast was excellent with VERY helpful staff. We'd definitely return and recommend the hotel to others/
The King size bed room was nice and big and had a funky design (the wall paper). The TV was nice and big and HD quality. It appeared to be a new(ish) hotel so everything was clean and new.
It was pet friendly.
Enjoyed the complimentary breakfast buffet, selection was great. Liked the waffle station!!!!
Appreciated the quality soft toilet paper.
Free parking and Wi-Fi.
Standard room in line with expectation. Very friendly receptin althou check it was late at night . Nice Indoor pool for a swim in the moring. Parking in front of the Hotel available.
This hotel is what hospitality should be. I give it 11 1/2 out 10. I would give it a 12 out of 10, but it loses half a point due to the dispointing breakfast.
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