Liked the Hotel...did NOT like being overcharged by booking...had a booking date issue with booking.com General Manager got them on the phone and said her rate would be the same...booking wanted more money. Gen. MGR told booking.com in front of me a rate...and booking.com hit my card for more money. Even after I spoke with them...associate argued that the higher rate was correct...Gen. Mgr then took MY phone and told them IT Was NOT...still charged more money...I'll never use booking.com again
The staff was amazing, very accommodating the reservation was under my name but my husband had to check us in as I was attending to my son in the car - they went ahead and accepted conformation from me over the phone. They were helpful and had great customer service skills. The location of this hotel is right off the highway and it is next to an outlet mall which was very convenient. It made for a pleasant stay.
The hotel was clean and quiet even though there seemed to be a full house with some young children. The mattress and especially pillows were comfortable. Pillows appeared to be stuffed with real cotton not the synthetic material.
Breakfast was very simple with coffee, cereals, yogurt and muffins. The food (example French toasts) was individually wrapped which is thoughtful in the time of Covid and RSV.
Great local hotel with owners who really take pride in their establishment. Normally these places aren't worth the time of day but this place with owners the location and the cleanliness and the pride make it a first class choice and very economical as well
Booking did you badly. You sent me the information that I have reserved a room and it turned out that Hotel 8 did not receive any information from you. It was 12.30 AM and I had to sleep in my car. Booking is a very bad thing.
This is an economy hotel and so nothing is real fancy, but everything is very clean, the staff was very friendly and helpful, and the breakfast was good for a hotel in this class.
Very friendly people no matter which shift. They did several little things to keep things sanitary yet also provide a typical super 8 breakfast. I appreciated the effort.
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