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What guests said about Laurinburg:

  • 2.0
    Scored 2.0

    We were in town for a wedding and the wedding venue...

    We were in town for a wedding and the wedding venue recommended this hotel due to location. We checked in and immediately left for a welcome dinner. We went to bed when we got back and when we woke up in the morning we learned our room had roaches. My husband found one in the tub and we then saw them crawling in my daughter's shoes and on our suitcases!! When I notified staff the manager on duty, Derek (I think) was exceptional! He offered to immediately refund our money and cancelled the next night's stay. Since we booked through booking.com he walked us through the process to get them to assist with the refund. The refund and cancelation were processed within the week.
    Erin
  • 10
    Scored 10

    The staff was great and very thoughtful and helpful.

    The staff was great and very thoughtful and helpful. Also liked how well prepared you were in making necessary adjustments for ongoing and ever changing pandemic crisis. You put out bag breakfast and lunches for all your hotel guest because you could not provide cook meals at the time because of the pandemic. Just an overall outstanding job.
    Burlee
    United States

Explore guest reviews of hotels in Laurinburg

  • From ₱ 10,414 per night
    8.3
    Scored 8.3
    Very good
    Rated very good
     · 123 reviews
    Edward the supervisor is the best..He makes that hotel, and everyone is so kind. I thank him for choosing such nice staff. I come to this hotel everytime, I'm here on business. I highly recommend this place 10 stars.
    Latasha
    United States
  • From ₱ 7,999.48 per night
    7.3
    Scored 7.3
    Good
    Rated good
     · 210 reviews
    I liked the cleanliness of the hotel and room, but when cooking was being prepared the venting was probably not working properly because there was an unpleasant smell in the lobby.
    Lynn
    United States
  • From ₱ 10,414 per night
    8.3
    Scored 8.3
    Very good
    Rated very good
     · 123 reviews
    The evening manager was beyond great. He provided resort level customer service and attention. The hotel needs to be updated but the stay was comfortable.
    Monica
    United States
  • From ₱ 12,447.50 per night
    7.8
    Scored 7.8
    Good
    Rated good
     · 100 reviews
    Staff were great and accommodating. Location is right in the center of town. Rooms and hotel are clean. Parking is safe. All in all a great stay.
    Andrew
    United States
  • From ₱ 7,999.48 per night
    7.3
    Scored 7.3
    Good
    Rated good
     · 210 reviews
    Our flight was delayed by 8 hours and someone was at the hotel when we arrived late at 2:30 a.m. in the morning. Very accommodating
    Isla
    United States
  • From ₱ 7,999.48 per night
    7.3
    Scored 7.3
    Good
    Rated good
     · 210 reviews
    Not happy with the inside of the hotel. I saw a roach 🪳 in the elevator 😳 and that did it for me!!
    Nyvette
    United States
  • From ₱ 12,447.50 per night
    7.8
    Scored 7.8
    Good
    Rated good
     · 100 reviews
    Breakfast was awesome, the pool was awesome and staff was awesome. Loved the hotel.
    Purvis
    United States
  • From ₱ 7,459.42 per night
    6.9
    Scored 6.9
    Pleasant
    Rated pleasant
     · 234 reviews
    I loved everything about the hotel I will definitely be staying there again.
    Thomas Jackie
    United States
  • From ₱ 7,459.42 per night
    6.9
    Scored 6.9
    Pleasant
    Rated pleasant
     · 234 reviews
    Convenient and pet friendly. Comfortable and affordable.
    Lisa Locklear Heafner
    United States
  • From ₱ 7,459.42 per night
    6.9
    Scored 6.9
    Pleasant
    Rated pleasant
     · 234 reviews
    The hotel was close to family that we were visiting.
    Jasmine
    United States