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Clean, super comfy, friendly staff, good location

Breakfast was very good. Spa was good.

Location is perfect ,building has character

The room was small, but the details were great: velvet curtains, antique radio that was on when I came in, nice art on the walls....And a great breakfast in the cafe downstairs

Not one for negative reviews but this place was the pits! So I arrived in the ‘car park’ which was some run down garages. After parking I witnessed a couple of lads in a bmw doing a drug deal. Thought I’d wait to go in until they left… on entering reception/the pub I thought I’d walked in on a scene in shameless. I looked around for Frank Gallagher passed out on the floor.. no luck. I headed to the bar to check in. Some blonde bird was screaming and shouting on the phone arguing with her fella to my left. Anyway carried on waiting.. she’s then shouting to what must be the landlady ‘I love your tits’. Eventually the landlady gives me my key and some bloke at the bar shows me to my room. Heading upstairs all I could see was cracks in the walls and the place falling apart. Gets in my room sat down. Next thing there’s commotion outside. Look out the window and there’s a group of people and cars in the road. 2 women proceed to fight each other, couple of fellas standing round like lemons. Cars blocking the road whilst one pulls the other’s hair. On a positive the room had a kettle and complimentary biscuits etc so I made a tea and watched the drama outside. Once that all finished, I heard music getting louder from the pub. I nipped down and the place was packed with pissed up locals. Thought great going to sleep well here. Went back up and luckily I was second floor up so got a few hours. Tbf the bathroom was relatively ‘modern’ minus the mouldy bits round the edges. Left and couple other guests looked traumatised running out of the place. If there’s one thing I learnt is you pay for what you get!! I was smug thinking I’d got a good deal for a hotel whilst my friends staying in Bath were paying £200+ for theirs. Anyway if you want any advice I’d say knock the place down, awful!

Great location, very cute and nice hotel with friendly staff

Absolutely loved this place. Very quirky. Breakfast was delicious and with beautiful views. All the staff were really nice and helpful.

Breakfast was lovely. Bathroom had excellent shower and nice toiletries Loved the honesty bar

Breakfast was incredible - a huge choice, and all freshly made to order. The turning down of the beds each day was a lovely touch, plus the delivery of papers and fresh milk to the room first thing in the morning. We found the staff - in particular the restaurant host - were always happy to go above and beyond to get you anything. Cocktails in the bar in the evening were of a very high standard - we even had a personal cocktail lesson at the table when we asked some questions! The spa and gym were very quiet and well equipped. All in all, this is a beautifully run hotel, very calm and luxurious. Would highly recommend a stay here.

Attention to detail was impressive in the design and the delivery