Unfortunately the people at the reception do not make you feel welcome and are rude. They do not check if you booked a room with dinner. We did not book a room with dinner only with breakfast. At checking out he never mentioned that we had to pay for dinner. On our way to a next place, he kept phoning telling us that we had to pay for 2 dinners. The only argument was that he saw us in the hotel on two nights. Finally he had to admit that he made a mistake.

Matala Bay Hotel is the best hotel in Matala. There is a beautiful garden with a large swimming pool. Efcharisto poli Yannis and Yohanina. They were very kind to us at breakfast. The location amidst the rock formations is amazing.

Stayed in May 2024

The only downside was the bed, not very comfortable.

Really good position to the centre of Matala, staff very polite and approachable, spotlessly clean, lovely pool area, room was again spotlessly clean, and the breakfast was great, would definitely rebook

Stayed in May 2024

No double bed

Good breakfast location good with parking.

Stayed in May 2024

From the corridor we could hear some kids running

The breakfast was good. The bed was very hard.

Stayed in October 2023

Breakfast with lot of choice but industrial. Room in the annex big and clean but dated.

Good and quiet location in Matala. Big swimming pool.

Stayed in October 2023

Lovely hotel. Was clean, spacious and only meters from Matala beach and town. Onsight parking and pool is always a bonus

Stayed in September 2023

Paying for wine every night was a pain rather than having a tab. Getting a drink was tough. Waiter was helpful to some people and downright rude to others. Sadly we were in the wrong group.

We were upgraded so room was very good with nice views of the hills. Easy walk into town and Matala beach. Breakfast was good and buffet dinner was reasonable. Enjoyed our day at Red Beach worth the walk. Also remains at Festos, Gortyn and the new museum there.

Stayed in October 2023

Light in bathroom notvenough

Stayed in August 2023

Nothing

Stay was great. Breakfast was great too

Stayed in June 2023

Balcony no real privacy - noisy air on unit

Walking distance To Matala town, lovely pool and great breakfast

Stayed in September 2023

Would be nice to have coffe maker in the room

Localization & breakfast

Stayed in August 2023

reception staff were a bit aloof. had to ask for room shampoos soap a couple of times

loved the pool, good buffet breakfast, lovely breakfast staff, nice clean room

Stayed in August 2023

Not too far from the beach, good breakfast, nice pool.

Stayed in July 2023

Oldy room.

Location.

Stayed in July 2023

Nothing to report here

Great location, close enough yet far enough from the excitement, lovely grounds and pool. Fabulous breakfast and the restaurant manager and front desk staff were so friendly and helpful. We've stayed here 3 times and will be back!

Stayed in June 2023

.

Room is nice and clean. Large pool. Delicious breakfast with a large selection.

Stayed in July 2023

breacfast was not good. quite different food but for me not good food

location can not be better and the pool is big and clean

Stayed in July 2023

The outside could do with a revamp but once inside it is pretty modern.

For the location the price was good. Just a 5 minute walk to the beautiful beach and restaurants.

Stayed in July 2023

Friendliness of staff, lovely swimming pool and good location.

Stayed in June 2023

Wi-Fi.

All went well except for Wi-Fi.

Stayed in June 2023

Room was not smelling clean. Upleasant smell in the bathroom. With some love and renovation work, this would be an amazing hotel.

Very friendly staff and amazing breakfast!

Stayed in June 2023

Minor discomfort is related to parking lot, which is small and not always it is possible to find unoccupied place. What's more, you need small car to fit it into place. Beside that the only suggestion is perhaps to - slightly - expand the breakfast menu. Anyway these remarks should not be taken as critical in the overall very positive assessment of the facility.

Hotel has very good location, its rooms are well arranged, have spatious bathrooms and functional, efficient HVAC units. The stay was without any problems. Distance to the beach is around 500 m, similar to the main attraction, the old (roman and early Christian) caves delved in the face of the cliff hanging above the beach. Hotel has modest but clean, well maintained pool. Breakfasts, included in the cost of our room, were decent, nothing particularly excellent, but wide variety of dishes and products, organized in convention of Swedish table.

Stayed in May 2023

they could update a bit the rooms/shower and free fresh orange juice.

restaurant design is cool, amazing view, very well located, parking, nice breakfast and staff, silent, balcony, clean.

Stayed in May 2023

The shower could be updated.

Excellent price for value. Great location with an amazing pool and breakfast.

Stayed in May 2023