My only one complaint would be that the mattress was too hard for me but that’s just a personal taste. Otherwise all good

Very clean, staff helpful and easy access. Good location closer to tube

Stayed in May 2024

Pressure on shower was poor Difficult to control room temperature. Default was too hot

Breakfast was excellent Private

Stayed in May 2024

Furniture bit dated Tile in the bathroom ,missing and mark

View, Good breakfast

Stayed in May 2024

They said they were upgrading our room. The room we had was tiny

The breakfast was great

Stayed in May 2024

I stay here regularly when visiting for Chelsea games and always have a good experience. This visit was no different

Stayed in May 2024

Was under renovation, and the breakfast room was located in the conference hall..

Room,location

Stayed in May 2024

N/a

It was clean staff friendly and central to underground so was easy to get around

Stayed in May 2024

They were doing construction work on the building which I wasn’t made aware of at the time of booking. Was woken up very early to drilling a few days but was fine otherwise. One night around 1am we had an alarm going off outside the room beside us with a wheelchair symbol on it I don’t think anyone knew how to turn as it was still going off when my cousin got up at 5:30am to go to the bathroom.

It was lovely and clean. In a great area close to the tube station.

Stayed in May 2024

The rooms were a little too warm for us. When you opened the windows for fresh air, the road below made the room extremely noisy.

Beds were very comfortable, bathroom was much better than the Ibis at Bristol. Breakfast was great with so much choice.

Stayed in May 2024

It is an old building with some smell of mold, smoke and humidity.

It was clean, close to the tube /railroad station, staff was courteous, breakfast was good and varied.

Stayed in May 2024

They are doing work and because of that I didn't get the room I booked and didn't get the gown and slippers that were with the original room I booked

Stayed in April 2024

Did get warm in the room and the aircon didn’t work. However we just opened a window.

Good location, room was everything we needed. Clean room and bathroom. Breakfast was well worth it.

Stayed in May 2024

The room was definitely in need of an upgrade. The bed was uncomfortable and pillows too hard with no alternative options. The bathroom tilez were badly stained and no amenities were provided. The place can do with soundproofing.

The staff was friendly and helpful. The breakfast was good and the staff pafticularly helpful.

Stayed in May 2024

Salim made our stay a pleasure by upgrading our rooms to 3 newly refurbished rooms. The hotel is undergoing a renovation which is not stated when booking but the staff are doing their upmost to provide an efficient and comfortable experience.

Stayed in May 2024

The numerous building works made it too noisy too early in the morning.

Nice clean good sized room

Stayed in May 2024

Did tell reception had the tiniest glass of rose wine in the bar i have ever been poured.

Great location.

Stayed in May 2024

When making the reservation on booking.com, it was not stated that there was construction at the hotel. There was construction during the day. I made a payment that did not deserve the amount I paid. People at the hotel were very helpful, despite the lobby consisting of a table and chairs.

Stayed in May 2024

The room is very small and hot water is not stable. It’s also under some renovation and can be noisy sometimes No AC so we need to open the window to get some air.

Convenient, 5 minutes walk to West Brompton station and 11 minutes to Earl’s Court Station where there is a lift. Bus stop is right in front of the hotel.

Stayed in May 2024

Not a lot of room for luggage. Couldn’t reduce temperature - instructions difficult to read - and room was over-warm

Nice large modern room. Co.fortable bed.

Stayed in May 2024

Ate twice ion the restaurant. Both times chips were cold and dry. Had the steak which was really good and the chicken burger wich was awful

Room lovely and clean. Bed comfy. breakfast really good

Stayed in May 2024

Building work going on. Breakfast ingredients were on the cheap side and not the best we’ve had

Convenient to where we were going. Room was comfortable and clean.

Stayed in April 2024

I know it's having renovations done but the bar set up wasn't great. The sitting wasn't very comfortable. I'd like to see more options on the menu.

It was my second time staying, I was happy with the refurbished room.

Stayed in March 2024

There was a smell of cigarettes when I went in my room. The work for refurbishment made the use of the stairs confusing.

Good location.

Stayed in April 2024

The front desk and bar/breakfast area is undergoing rennovation and I thought the breakfast was not so good as previous visits (but this is a temporary thing)

Perfect for a one night stay if visiting a game at Stamford Bridge. The room was available upon arrival so we were able to check-in early, and special mention of Salim on the front desk who was extremely helpful in making that happen. The room was recently refurbished and it shows with smart fixtures and fittings, modern decor

Stayed in May 2024