From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that smoking is strictly not allowed within the premises. Guests are required to smoke in the designated smoking areas outside of the property.

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification, reasonable evidence of work qualification, and/or any documents as required by law must be presented at check-in. Please contact the property for more information.

To be considered fully-vaccinated, residents in Malaysia must be:

*Individuals who have taken the Pfizer, AstraZeneca or Sinovac vaccines, which require two doses, must have passed 14 days from the date of their second vaccination.

*Individuals who have taken the Johnson & Johnson or CanSino vaccines, which require one dose, must have passed 28 days from the date of their vaccination.

*Leisure purposes is only for within the state until further notice.

• Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

• Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property ESPECIALLY MUSLIM/ISLAMIC GUESTS

• No pets and no service animals are allowed at this property

You'll be asked to pay the following charges at the property:

• Cash deposit: MYR 100.00 per accommodation, per stay

• A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

• Every guest is needed to give their identity card proof (IC) or passport according to the capacity of the room. And this are the part of the safety & security purpose.

ADDITIONAL CHARGES/ PENALTY:

• Early check in / late check out are rm50.00 per hour depending on availability.

• Each room occupancy has been already determined and verified as per the requirements of the Jabatan Bomba & Penyelamat Malaysia. Hence any additional persons whom would like to stay would require to take an additional room or opt for an upgrade to a larger room which fits their party. Failure to comply to the hotel safety policies will result in penalty of RM50.00 PER PERSON. Subsequently failure to corporate, the hotel reserves the right do not serve you.

Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi.

Goste se moli da unaprijed obavijeste smještajni objekt Palm Hotel Ipoh o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije.

U skladu s vladinim smjernicama, čiji je cilj smanjenje širenja koronavirusa (COVID-19), ovaj objekt na datume na koje se takve smjernice primjenjuju trenutačno ne prima goste iz određenih zemalja.

U ovom se objektu zbog koronavirusa (COVID-19) trenutačno provode dodatne sigurnosne i higijenske mjere.

Ovaj objekt zbog koronavirusa (COVID-19) poduzima korake kako bi se zaštitila sigurnost gostiju i osoblja. Određene usluge i sadržaji možda su ograničeni ili nedostupni zbog toga.

U skladu s vladinim smjernicama, čiji je cilj smanjenje širenja koronavirusa (COVID-19), ovaj objekt na datume na koje se takve smjernice primjenjuju može zatražiti dodatne dokumente od gostiju kako bi potvrdio njihov identitet, plan putovanja i druge relevantne informacije.

Polog za slučaj štete u iznosu od 100 MYR potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti u gotovini. Polog će vam biti vraćen prilikom odjave. Puni iznos vašeg pologa bit će u gotovini vraćen nakon pregleda smještajnog objekta.