Guests are required to show a valid and original photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries ( Kuwait, Bahrain, Oman, Saudi Arabia and Qatar) upon check-in.

Kindly note that the credit card used to make the booking will be required upon check in for verification, in the absence of this credit card the hotel will ask for full payment at the time of check-in.

Please note that the minimum age to register and check in at the hotel is 18 years old as per UAE law. Please note the Child breakfast rate is AED 30 per day, charges are additional to the room rate booked.

Please note that a pre-authorization of first night will apply on the provided credit card at the time of booking. For debit cards, first night charges will be directly debited from the provided card. If the booking is non refundable, full charges will apply.

Compulsory Special New Year Eve Dinner AED 550 Per Person for 31st December 2022 Applicable on Top of Room Charges & Taxes.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Citymax Hotel Business Bay您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。