it was very difficult without light, but the staff did everything possible to make it comfortable. does not understand why the owner of a hotel of this level cannot buy a generator. one of the employees said that it is the principle of the owner…

Stayed in June 2024

The only minor thing I would suggest is a kettle in the room to make tea (hot water from coffee machine still tastes like coffee)

Stayed in April 2024

The hotel is located in the heart of the city, in a quiet and charming street. The veiws from the balcony are stunning and I totally recommend having your breakfast on the balcony. It can be brought into your room on request. The staff is very friendly and super helpful.

Stayed in May 2024

Good modern hotel. Extremely well located. Recommended

Stayed in February 2024

I was very surprised that there was no hygienic shower or bidet, and there was also no disposable toothbrush and toothpaste.

Modern, clean, nice view. Nice room service. We were pleased to have champagne as a present from the hotel (we were just married).

Stayed in April 2024

Expensive in comparison to my hotel in Odesa.

Good location that allowed me to walk to some spots. Security removed a drunken vagrant & protected the property. My room was clean. Shower was wonderful. Bed was super comfy. Restaurant was good.

Stayed in February 2024

The only reason for a lower grade on comfort is that the room was too warm and, despite requests, apparently could not be corrected.

Stayed in February 2024

A bit noisy staff in the morning.

Location, design, bath facilities, breakfast, atmosphere, comfort.

Stayed in February 2024

Rooms might seem too small. No bomb shelter.

Great location, new and clean rooms, best price.

Stayed in December 2023

EVERYTHING about the hotel is amazing: starting with the location, stuff and finishing with the level of cleanliness and the restaurant at the bottom floor !

Stayed in November 2023

A quite small room on 1st floor where windows without tulle that are looking to the inner courtyard with a restaurant where people ate and looked into our windows. The table under television was a little broken and the tabletop was tilted and things was rolling down.

Great, modern and aesthetic hotel in the middle of the center of the city near the St. Sophia Cathedral. really great minimalistic interior. Awesome staff at the reception and in the restaurant. Friendly to families with kids. Cleaning every day. Water, coffee, tea, and mini bar in the suite. Amazing inner courtyard with Marco restaurant.

Stayed in October 2023

We arrived in the evening and had to wait 10 minutes as there was no one at reception to greet us. Had to ask for toilet paper as only one small roll provided. No help with luggage from our room.

The location is perfect. Beautiful renovation and decor. The attached Marko restaurant has a wonderful outdoor terrace and food is exceptional. Rooms on the small side but a wonderful fit out and decor. Staff all speak Ukrainian

Stayed in September 2023

This review has been hidden because it doesn't meet our guidelines.

No breakfast buffet. You have to select from a menu.

Stayed in August 2023

Menu could be a bit more expansive...

Stayed here before. It only opened in August 2022 and as far as I am concerned it is the best place in Kyiv. Really nice garden restaurant.

Stayed in August 2023

Beautifully designed hotel, a gem in Kyiv. Great restaurant both for breakfast and dinner

Stayed in August 2023

Nothing.

Sophia Hotel Kyiv is a new and modern hotel in an older building. Very good breakfast, and excellent location. I'll choose Sophia Hotel Kyiv again next time I'm in Kyiv.

Stayed in July 2023

There are no curtains in the room, only drapes. We got the room on the first floor with windows facing the backyard where the restaurant is located. So in the morning, while you are getting dressed etc, you have to use the lamps other than the natural light from the window. Because otherwise you feel uncomfortable and the restaurant guests might as well :)

The hotel new, cozy, super modern, clean and has a nice smell. location is perfect. The bath garments are from the local Ukrainian brand and have a great scent. The pillows and blankets were super comfy.

Stayed in May 2023

-

Great location, interior, service, and restaurant.

Stayed in May 2023

Fan and the possibility to fully open the windows.

Great location and attentive staff make your stay easy and enjoyable. The rooms are small, but have everything you need.

Stayed in July 2023

Absolutely nothing

The hotel design and the staff at Cafe Markó

Stayed in July 2023

- Ridiculously too many doors before you get into your room and no luggage service. It was 4 closed doors in my case, each too stiff to open, with door knobs almost harmful with their sharp edges. Not only such "closed doors" policy gives an impression quite the opposite of hospitality, it is also very unpractical and unhygienic, especially when handling luggage in your hands, whereas the hotel staff doesn't even offer assistance. - Strange breakfast policy and poor choice of meals. You pay as if for a traditional breakfast deal instead you can only order from the hotel's restaurant's menu which has very limited options, not only for breakfast, and has no adaptations for special diet requirements. In particular, the restaurant has no dish at all for lactose intolerant need, and the staff couldn't offer any alternative either. - In general, the hotel's restaurant being open to public seem to value more external visitors rather than the hotel residents, making you feel lost among that public instead of being welcomed as should be in hotels. - Keep in mind that the spaces in the hotel are too tiny: the room is good for one, but for two it's going to be a challenge (especially because of a small bed). - It's also not very suitable for work/business as there's no particular publicly shared space except for a small reception area, so no other option to work with a laptop than in your own room. - Although I complimented the minibar supplies, it is rather strange in terms of tea. While tea bags were provided in the room, there was no kettle, so the only option to get hot water was via a coffee machine, 30 ml at a time.

Minimalistic design, lots of light in all spaces, pleasant art on the walls, good quality toiletries and minibar supplies, capsule coffee machine, iron with iron board were already in the room, bath robes also provided. Also, appreciated an excellent reference to the events in Ukraine by means of various artistic catalogues left on nightstands in the room.

Stayed in June 2023

beautiful place, very nice staff, great food

Stayed in June 2023

small amount of rooms with balcony

everything was amazing and a design is exceptional

Stayed in June 2023