Nice and clean rooms in a quiet area, sufficient and good parking area. Staff spoke good english, kind and professional.

Stayed in May 2024

Everything was really lovely! All the services provided (such as breakfast and the spa) were really nice! All the public spaces were really clean and quiet too

Stayed in December 2023

Spa and swimming pool

Stayed in December 2023

The staff amazing all of them need a present from the owners :) exceptional service

Stayed in November 2023

Noise from ventilation in the bathrooms.

The staff were very friendly, rooms were good, only ventilation in the bathroom was a bit too noisy and pillows are too thin (personal opinion). Breakfast was good (Ukrainian style), hotel value the money.

Stayed in October 2023

nothing at all to not like

Super nice staff, quiet, very nice building and safe location. Highly recommned

Stayed in July 2023

Vibe

Stayed in June 2023

From the moment I pulled up to the hotel I knew I had found the right place. Not only was the staff warm and friendly, They were really accommodating and addressed all of my needs. I'd recommend this hotel to any and everyone. Don't forget to check out the pool and spa! I believe I just found my new oasis. Thank you to all the management and staff. I will definitely be staying there again.

Stayed in June 2023

helena was so good. professional

Stayed in June 2023

Hotel staff was amazing and helpful. The hotel's garden is really beautiful, with gorgeous blooming hydrangeas and roses. The food, the room, the spa services - everything turned out to be better than we expected. Thank you for our wonderful weekend! If we knew we would like it that much, we would have stayed longer.

Stayed in July 2022

Perfect hotel. Very friendly people in these very difficult period the country is in

Stayed in June 2022

firstly, the team and the songwriter. Secondly, the heana kitchen was unique.

Pleasure to be a guest of the hotel

Stayed in January 2022

clean convenient quiet great staff

Stayed in November 2021

Great location. Big supermarket - Silpo 24/7 in next building

Stayed in January 2022

Receptionist were very helpful and room was comfortable and clean.Highly recommended

Stayed in January 2022

Staff may come inside your room without knoking and without informing you... at the unexpected moment...

Causi

Stayed in October 2021

Excellent hotel .. Exceptional service. The bar is open 24 hours.

Stayed in November 2021

Nothing

Everything

Stayed in October 2021

They were not able to provide gluten free bread in the breakfast even that I type the request in advance. Just next to hotel is supermarket, they could just go there.

Very nice hotel, big rooms, and nice personal

Stayed in October 2021

quiet place a bit far from the city

amazing

Stayed in October 2021

I can't say because I was there only one night but so far all is good.

we had just a simple standard room but it was quite spacious. Everything was working, an excellent comfy bed, all equipped. Nice cozy blue lights over the window. Breakfast is included and was very good.

Stayed in September 2021

friendly stafff

Stayed in September 2021

Stayed here for a week from 14th of September. The rooms are in great condition and it was exactly as the photos. The hotel has a beautiful garden and spa. I really enjoyed the spa. What was the best thing about the stay ? Marianne Marriane Marriane Marriane Marriane. Learn this name very well, this is the one person that is the magician running the entire show. I've visited 72 countries and stayed in literally thousands of hotels, I've never in my entire life saw someone like her. I would come back to the hotel only for her, I'm not exaggerating one single bit neither am I keen on writing long reviews. If the management or owner of this hotel is reading this, please don't under any circumstances lose this young women, you are extremely lucky to have her work for you or with you, she is your biggest asset for us English speaking foreigners and we would come back only for her if we could, she made our lives easy. What didn't I like about this hotel ? 1- very strict smoking policy, you can't even smoke in the balconies. I think it has to do with the local law and I totally respect that. 2- Spa is almost booked all the time, you need to book it before hand at least a day in advance. Perhaps when I was there it was busy? 3- Soap in the shower was out, even during cleaning room service was not replacing it, luckily I'm had my own body shower gel. 4- Airconditioning is off during this time of the year, they don't work, I need air circulation so open the window and that fixed everything. Reception provided me with fans and I'm thankful. 5- There is no details how to use the phone to call reception, usually phones are labeled with quick dial option to room service and reception. 6- It is not central, you need to travel 20 minutes or more to get to Kyiv. 7- No appliances such as hot water or coffee or tea in the room.

What did I like about this hotel ? 1- Marianne, Marianne, Marianne. 2- Beautiful SPAs different themes but you have to pay a small cost for that. 3- The garden is Beautiful. 4- There is a supermarket across, it's beautiful and has everything you need, it is so nice and new. 5- Cleaning of the rooms is wonderful. 6- It is quiet and you can get excellent sleep every single night without any issues at all. 7- Breakfast is decent and there is a good range of food in the buffet for both vegan and normal people. Would I come again ? Yes only if Marianne was there, she made my experience a wonderful one, there are a lot of hotels, but rarely (if any). Read through the comments I'm sure you will find since liar experiences to mine.

Stayed in September 2021

Best location in Ukraine. Nice hotel, staff is very friendly and kind and very helpful, service is great, and very clean environment. My kids enjoyed our stay and the employee were very friendly with kids. Food is tasty and buffet breakfast had lots of choices suitable for all. Will definitely recommend the hotel, and will visit again.

Stayed in September 2021