Not very cozy, contactless check in was a bit of a hassle after a long day of travel.

Great location

Stayed in February 2024

Our room was very small, but at least it had a window We had to install Line to message the host

Location in walking distance from the old street A clean, cozy house with a beautiful view from the balcony Water dispenser Check in process seemed intimidating at first but was very easy in the end.

Stayed in October 2023

There was a contactless check-in, and we had to download the line app in order to check-in. Also, we had to pay cash, and there was no one there to make change, so we had to pay more than the posted price.

Location was great, close to City parking lot, and right next to stairs to take you up to the beginning of the old street.

Stayed in October 2023

The hotel staff is friendly and helpful. I forgot an umbrella here and they helped me send back.

Stayed in September 2023

Didn't provide towels

Everything was clean and the price was good. Close to the old street

Stayed in September 2023

It was easy to check-in, room was clean, shower was nice and you pay what you get. It's worth the money. Staff was english speaking (via Line-App) I do recommend it to any traveler.

Stayed in February 2023

Booking lists this property as taking credit cards, but they are only to hold reservation, payment needs to be bank transfer or cash. This was unclear on the booking app, and very confusing for me initially, but fortunately the staff at the inn worked it out for me beautifully. A+ on the hotel staff here.

The most comfortable bed I've had yet, and the nicest bathroom and shower as well. Thoughtful touches like free coffee and hot/cold water, nice common areas, great ac and hot water pressure. Absolutely great staff available by line, they are remote. You will need internet to get in to the building. You need line app if you don't have it. Location is minutes to everything you want to do in Jiufen, and bus close by too. Easy to find. Though the town is almost all steps, this particular inn doesn't require any at it's by the road (but not loud). Photos are accurate.

Stayed in April 2024

The check in process was quite tedious for travellers from outside of Taiwan as we had to download the line app and it was lucky we had Taiwanese sim cards to do this. The no person at the check in situation is a little alarming - it did all work fine but at first we were very confused. Cameras everywhere - feels like you are observed all the time. We will now always stay where we see there is an actual person at the check in.

Nice showers, good location, nice view from the terrace. They let us leave our bags for the day which was very nice of them.

Stayed in January 2024

No car park near to the property Unexpectedly the bathroom is outside the room

Good view from the balcony

Stayed in November 2023

The rooms are small especially double room with shared toilet, no extra space for big luggage and walking. Personally, the remote and self check in was inconvenient for us.

Stayed in October 2023

This review is hidden because it doesn't meet our guidelines.

Be sure to read the email received after booking (If you can't read Chinese this may be a challenge). That is where you find out you have to download an app in order to gain access to the property and communicate with the manager (who operates remotely). As the cameras and video screens at the door did not seem to be working it took quite awhile to even gain access to the reception area, and it was all rather confusing. Once inside, the manager (who was also watching us on video) texted that he wanted to see us change our shoes and that we should film a video of putting cash in a safe and send it to him as proof of payment, apparently because he preferred not to accept the credit card. I think he indicated to booking.com that the card information was incorrect (which it was not) as I got a message and re-entered it on the website. He did later charge the card successfully, but I still got another message from booking.com that my reservation was canceled (after I stayed there) because of an invalid card. All in all I felt the experience was creepy and weird. Check in aside, two other things stand out: First although the room is perfectly nice, the door has gaps around it so you hear everything that everyone says in the hall and kitchen area. Second, they provide each person only a small hand towel--fine if that's all you need, but not fine for a very large person, or someone who wants to dry their hair, etc. It seems counter to the eco mission to run a hair dryer for an hour... This is the worst experience I have had with a place on booking.com

The room was comfortable and everything worked as it should. There were lights and plugs on both sides of the bed. Wifi worked well and it was possible to control the room temperature. There was a communal kitchen area with hot water and tea/coffee available. I especially liked the balcony with the sunset view over the water. While I like the idea of an eco hotel operated remotely, to me this was not a successful example of that concept--neither the eco part nor the remote part.

Stayed in May 2023

Like that everything is self check in and all the facilities are easy to be used. Only thing is need to download Line to contact with the owner. Other than that everything is nice and cosy. My wife and I loved it because it is cosy and affordable. Also with just a few flight of stairs we reached Jiufen Old Street. The bathroom and rooms were spotless.

Stayed in February 2023

-

first of all the location was amazing. It is super close to Taipei main station and other connections. The rooms were big enough and comfortable. no noises or anything bothering, even tho you are right in the center with this. Moreover the staff was the best I have ever encountered. I lost my suitcase and they provided me assistance through the entire process of retrieving the suitcase. For the money this is an absolute gem

Stayed in December 2022

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Stayed in April 2024

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Stayed in April 2024

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Stayed in December 2023

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Stayed in December 2023

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Stayed in September 2023

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Stayed in June 2023

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Stayed in May 2023

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Stayed in May 2023

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Stayed in March 2023

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Stayed in February 2023